Tuesday, 20 October 2015 09:03

Updated ManageEngine Applications Manager gains dependency mapping

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ManageEngine's Applications Manager now maps your IT environment.

Version 12.4 of ManageEngine's Applications Manager performance monitoring software is able to automatically discover applications and generate dependency maps. This greatly reduces the effort required and helps keep the maps up to date.

Where necessary, administrators can add or delete relationships in the maps.

Mapping also helps with change management by identifying services that will be affected when a resource is taken down for upgrading.

In addition to the discovery and mapping function, Applications Manager 12.4 includes support for Lync 2013, BizTalk, Dynamics CRM and other Microsoft software. By providing insight into the health and performance of these applications, it helps IT administrators identify and fix issues before they affect users.

For example, it monitors Dynamics CRM authentication failures and event logs, Lync 2013 server peer connectivity and web conferencing, and BizTalk server host throttling and memory consumption.

"ADDM [application discovery and dependency mapping] helps users understand the relation between IT services with the underlying dependent applications and take decisions based on higher severity," ManageEngine vice president of product management Sridhar Iyengar told iTWire.

"For example, a customer-facing business service such as a payment service for a bank is so important that if it is not available then the bank loses money and credibility. If the bank's IT team knows that a server failure can impact the payment service (due to application dependency), they can take immediate action on rectifying it. This application dependency insight is provided by ADDM."

Microsoft software already supported by Applications Manager include Exchange, SharePoint, SQL Server, .NET application server, Hyper-V, Windows Azure, IIS, Active Directory, and MSMQ.

"Applications Manager can now offer runtime dependency maps that provide actionable information in a very short span of time," added Iyengar.

"Unlike the maps created by competing products, these maps can be generated very quickly and do not require extensive effort or programming knowledge. These maps are updated dynamically as changes occur, enabling business teams to make better decisions."

A free, fully functional, 30-day trial version is available here.

Prices start at US$795 for up to 25 servers or applications, or US$1995 for the professional edition with application discovery and dependency mapping.


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Stephen Withers

Stephen Withers is one of Australia¹s most experienced IT journalists, having begun his career in the days of 8-bit 'microcomputers'. He covers the gamut from gadgets to enterprise systems. In previous lives he has been an academic, a systems programmer, an IT support manager, and an online services manager. Stephen holds an honours degree in Management Sciences and a PhD in Industrial and Business Studies.

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