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Tuesday, 21 April 2009 14:01

The eWAY for Macquarie with half-million dollar deal

Macquarie Hosting, a division of Macquarie Telecom, has sealed a three year, half million dollar deal with Australian electronic payment gateway providers, eWAY.

Under the contract announced today, Macquarie Hosting will host eWAY’s online payment system, mission critical transaction applications and encrypted customer data, with hosting on a mix of dedicated Sun Microsystems and HP servers with high-availability firewalls, dual-redundant server load balancing and secure, high-throughput Internet connectivity.
eWAY founder and CEO, Matt Bullock, says Macquarie’s solution will support expansion of the eWAY business both locally and globally as it “capitalises on increased consumer confidence in e-commerce transactions and online spending.”

Bullock says eWAY partners with Australia’s major banks including the Commonwealth Bank (CBA), Westpac, National Australia Bank (NAB) and St George, and also has connections to Barclays in the UK and ANZ in New Zealand, highlighting what he says is, the growth in international business for eWAY.

According to Bullock, eWAY’s customer base has grown significantly in the past 10 years, with customer growth of more than 65 per cent in the last year alone, and he claims that eWAY is the only payment gateway provider in Australia with direct wholesale agreements with American Express and CBA.

“These agreements recognise eWAY’s adherence to the highest levels of data capture and security standards,” Bullock added.

Bullock said eWAY offered a range of methods to link merchant sites to the payment gateway, including integration with more than 100 shopping carts and billing systems, making scalability paramount to enable simple, high speed integration with the customer’s online business possible.

After a comprehensive assessment of hosting providers, Bullock says eWAY selected Macquarie “for its proven experience with transactional web-facing companies and its ability to provide 24/7, secure availability of mission critical applications.”

Bullock says the high-availability, fully managed dedicated hosting solution from Macquarie will enable eWAY to “confidently meet the security standards required of it and manage peaks in traffic to the site as demand for its services grows, both domestically and internationally.” 

“Merchants and consumers quite rightly demand that an online payment system be hosted in the most secure environment and keep pace with the latest trends in payment preferences and e-commerce transactions.”

According to Bullock, customer expectations around ease of use, guaranteed security and one hundred per cent availability of applications continue to rise, increasing pressure on the providers of online payment services.
“In turn we are looking to partner with professionals like Macquarie Hosting to meet these standards and expectations without being distracted from our primary focus – growing the business,” Bullock said.

The eWAY payment gateway will be hosted in Macquarie Hosting’s ISO and DSD Gateway certified data centre, the Intellicentre, and while Macquarie says eWAY’s payment gateway does not require a DSD-certified solution, it will be hosted within the same facility as sites for federal and state government, national security agencies and major blue-chip businesses.

Aidan Tudehope, managing director, hosting for Macquarie Telecom, said today Macquarie Hosting was the first telecommunications carrier and hosting provider to be certified to international security management standard, ISO 27001 which he said provides a level of assurance that hosted databases, networks and operating systems meet global best-practice standards for risk assessment, policy, training, audits, controls, information and communication.

Tudenhope said Macquarie also recently received the highest accreditation from the Payment Card Industry Data Security Standards Council (PCI DSSC) for its Intellicentre, which he said was recognition that the data centre meets the required security standards to accept process and store credit card information for Visa, Mastercard and other credit providers.

“For high-transaction websites such as eWAY that deal with confidential customer information and tens of thousands of requests daily, security and uptime is critical.

“By hosting with a local provider such as Macquarie Hosting, eWAY can be confident that all our solutions – from security through to network access – meet best-practice requirements for both local and international organisations.”


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