Like most universities, the University of Melbourne operates a self-service system for students to enrol in specific courses and take care of other administrative functions.
But - again, as other institutions have found - the system suffered significant performance degradation during times of peak load.
The growing use of social media to air complaints about Melbourne's student portal meant the university's brand was suffering. Something had to be done.
Following the deployment, that and other targets were achieved, Kathir said.
The writer attended Oracle Open World as the guest of Oracle.