Thursday, 09 June 2011 16:21

OpenText RightFax 10: fax lives on


Some of us might have thought the fax age was over, but OpenText disagrees. Quoting a prediction of 6.9% CAGR for the enterprise fax marketplace, the company has announced a new version of its RightFax software.

OpenText RightFax is coming up to 25 years old. Over that time we've seen a shift to electronic document interchange, email, file transfers, instant messaging and more, but there's still a place for the good old-fashioned fax.

New features in OpenText RightNow Fax 10 provide integration with Google Apps and Microsoft Office 365 Exchange Online (in addition to on-premises products such as Exchange and Notes), turn incoming faxes into searchable PDF documents via OCR, support barcode routing, and include a branch office server that allows local fax servers to run independently while meeting handling and retention policies.

"OpenText's position as the FoIP leader and the release of RightFax 10 reflects the trust our customers have shown in our people and products along with our continued investment in building our development and support teams," said Matthew Brine, vice president of fax and document distribution at OpenText. "Our investment in the fax business has not only resulted in OpenText advancing its fax server leadership position, but it has resulted in improved customer satisfaction scores for both customer support and product functionality."

WEBINAR event: IT Alerting Best Practices 27 MAY 2PM AEST

LogicMonitor, the cloud-based IT infrastructure monitoring and intelligence platform, is hosting an online event at 2PM on May 27th aimed at educating IT administrators, managers and leaders about IT and network alerts.

This free webinar will share best practices for setting network alerts, negating alert fatigue, optimising an alerting strategy and proactive monitoring.

The event will start at 2pm AEST. Topics will include:

- Setting alert routing and thresholds

- Avoiding alert and email overload

- Learning from missed alerts

- Managing downtime effectively

The webinar will run for approximately one hour. Recordings will be made available to anyone who registers but cannot make the live event.



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Stephen Withers

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Stephen Withers is one of Australia¹s most experienced IT journalists, having begun his career in the days of 8-bit 'microcomputers'. He covers the gamut from gadgets to enterprise systems. In previous lives he has been an academic, a systems programmer, an IT support manager, and an online services manager. Stephen holds an honours degree in Management Sciences and a PhD in Industrial and Business Studies.



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