Friday, 27 April 2012 15:53

Office 2011 SP2 updater issues fixed

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Microsoft Office 2011 SP2 is once again available via AutoUpdate. The company has addressed multiple issues, notably a bug that stopped the conversion to the new Outlook database format.

When Microsoft released Office for Mac 2011 SP2, some users discovered that applying the update to a system with a damaged Outlook database meant the conversion process could not proceed but the updated software could not repair the database. Microsoft provided a workaround and pulled SP2 from AutoUpdate while the matter was investigated.

A new release of the update - version 14.2.1 - gets around this problem by automatically rebuilding the database if corrupted files are discovered during the database upgrade process.

The revised updater also moves the user's Office Script menu items and autocorrect lists to the locations used by Office SP2, but only when updating from version 14.1.x. If SP2 has already been applied, the job must be done manually. Microsoft provides instructions here.

Other changes made avoid the need to select an Outlook identity when fist starting Outlook, and allow command-line installation of SP2 on Mac OS X 10.7 Lion and later (enabling the use of deployment tools such as Casper and Munki).

There's no indication that the issue requiring licence key re-entry (as reported by several users) has been addressed.

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Stephen Withers

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Stephen Withers is one of Australia¹s most experienced IT journalists, having begun his career in the days of 8-bit 'microcomputers'. He covers the gamut from gadgets to enterprise systems. In previous lives he has been an academic, a systems programmer, an IT support manager, and an online services manager. Stephen holds an honours degree in Management Sciences and a PhD in Industrial and Business Studies.

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