Wednesday, 09 September 2015 14:11

MYOB PayDirect gets tap and go

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MYOB has added tap and go functionality to its PayDirect mobile payments service.

A new card reader for MYOB PayDirect means users can now accept contactless credit card payments from their customers or clients. It works with most iOS and Android smartphones.

"60% of Australians using their contactless card, are transacting this way at least once a week, up from 43 percent last year. And it’s obvious why. With just a tap to complete a transaction, contactless payments are faster and more secure than using cash or entering a pin number," said MYOB general manager of SME solutions James Scollay.

MYOB product manager of mobile and banking Matt Mulligan told iTWire the reason it took so long to offer a contactless reader was that "we want to make sure every product we bring to market is secure, and provides a flawless experience before we roll it out. Also, the process we follow for certifying and introducing new payment devices is extremely thorough and hardware takes a considerably longer time to test across all devices."

He added "We introduced this device as soon as it was practical and we are really enjoying the positive feedback we have received so far."

For example, Maroth Phan, owner of the Lucky7 Beaufort Convenience store said the PayDirect contactless card reader has reduced customer queue times, and enabled him to process more sales, with faster transactions.

The contactless reader costs $225.

While there is no trade-in plan for businesses that purchased the previous chip-and-pin capable model, Mulligan said that during the two months prior to the introduction of the contactless reader, prospective customers were given the choice of the old or new model.

"We are always looking for ways to innovate through simplification. Introducing a contactless card reader for tap and go payments is the simplest, and most effective method for SMEs and customers to transact with one another in real time," said Scollay.

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Stephen Withers

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Stephen Withers is one of Australia¹s most experienced IT journalists, having begun his career in the days of 8-bit 'microcomputers'. He covers the gamut from gadgets to enterprise systems. In previous lives he has been an academic, a systems programmer, an IT support manager, and an online services manager. Stephen holds an honours degree in Management Sciences and a PhD in Industrial and Business Studies.

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