Thursday, 17 December 2020 10:25

Motorola Solutions inks $100m deal with Vic Govt for Ambulance Victoria emergency data comms services Featured

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Communications provider Motorola Solutions has signed a new deal valued at approximately $100 million with the Victorian Government, extending its agreement to provide the government with a dedicated emergency data communications managed service for use by Ambulance Victoria.

Motorola Solutions says that under the extended agreement, it will keep Ambulance Victoria at the forefront of innovation by integrating a number of its technologies within a single platform, ensuring the State’s paramedics receive “the right information at the right time so they can deliver better care and outcomes for all patients”.

The extended contract with the Victorian Government ensures continuity of Mobile Data Network (MDN) services until 2025 with options to extend for a further two years.

Con Balaskas, Managing Director, Motorola Solutions Australia and New Zealand said the mission-critical service supports Ambulance Victoria in providing safe, high quality, timely and expert care for all of its patients.

“We are proud to continue our partnership with the Victorian Government and Ambulance Victoria as well as supporting the state’s paramedics in delivering their lifesaving daily work,” he said.

Motorola Solutions list key facts of the deal as:

  • Motorola Solutions originally signed a ground-breaking five-year contract with the Victorian Government in 2003 to design, build and manage the MDN network, providing agencies across the greater Melbourne metropolitan area with direct access to data in the field for the first time.
  • Since then, the service has consistently met and exceeded service levels, including stringent availability targets. This level of performance ensures an ‘always available’ service for emergency service agencies.
  • The new agreement will see Motorola Solutions maintain the service to its current mission-critical standards whilst introducing new and emerging technologies.
  • The Emergency Services Telecommunications Authority (ESTA) supports the delivery of the service through managing the contract and monitoring its delivery on behalf of the Victorian Government.
  • In addition to mobile data service, Motorola Solutions manages the Metropolitan Mobile Radio network and related mission critical voice communications services for ESTA and the emergency services agencies it supports. Motorola Solutions designed and built this network and has managed it for the Victorian Government since 2004.

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Peter Dinham

Peter Dinham - an iTWire treasure is a mentor and coach who volunteers also a writer and much valued founding partner of iTWire. He is a veteran journalist and corporate communications consultant. He has worked as a journalist in all forms of media – newspapers/magazines, radio, television, press agency and now, online – including with the Canberra Times, The Examiner (Tasmania), the ABC and AAP-Reuters. As a freelance journalist he also had articles published in Australian and overseas magazines. He worked in the corporate communications/public relations sector, in-house with an airline, and as a senior executive in Australia of the world’s largest communications consultancy, Burson-Marsteller. He also ran his own communications consultancy and was a co-founder in Australia of the global photographic agency, the Image Bank (now Getty Images).

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