Under the agreement,eligible Telstra customers with one or more of Telstra products will soon be able to subscribe to the Dubber (ASX:DUB) platform and call recording services. Those products are:
- Telstra Liberate, an industry leading fixed-mobile convergence (FMC) solution which natively integrates Unified Communications and Collaboration (UC&C) + Mobile service
- Telstra IP Telephony (TIPT), a cloud collaboration service that offers a complete UC solution for medium to large enterprise customers. TIPT supports a range of communications including IP voice, video conferencing, mobility, presence, collaboration and unified messaging.
- Telstra SIP Connect, a service that allows customers to retain in-place legacy systems over an IP infrastructure
“We are delighted to be announcing our agreement with Telstra today and believe it will enable the full expression of the capability of the Dubber Platform,” said Steve McGovern, CEO, Dubber.
“By providing call recording extensively on both Unified Communications and mobile networks, Telstra business customers of all sizes will be able to provide call recording, data capture, advanced analytics and AI throughout their entire organisation.”
“We believe this agreement with Telstra effectively ’democratises’ call recording, at cloud scale, beyond the traditional domain of contact centres, to any and all business users.
“We believe this agreement will usher in a whole new class of services for call recording, delivered via SaaS, for compliance, business insights and AI services that were never before possible,” McGovern concluded.
McGovern said early adoption will be available for existing customers on the Telstra services by contacting Dubber.