Monday, 02 December 2019 13:29

Circles.Life telco raising S$1 million to ‘bail out’ people from mobile contracts

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Circles.Life, the telco that promises a “more likeable than hateable experience” - and which launched in the Australian market in August - has created a S$1 million fundraising page via GoGetFunding designed to “bail people out from mobile contracts worldwide and to give the telco freedom the customers deserve”.

Founded in 2016 - and claiming more than 400 employees in Australia, Singapore, Taiwan, the Philippines, Indonesia and India - Circles.Life’s has kicked off the funding campaign with its own initial donation of S$50,000 with a S$1 million target, which it says will be used to pay people’s termination fees globally.

“Circles.Life was born to give power back to the customers and we want to fundamentally change how customers around the world sign-up and commit to a mobile plan and give the freedom they deserve,” said Delbert Ty, Regional Head of Marketing, Circles.Life.

“The mobile contract has been an outdated terrible practice worldwide. It binds people with fine prints in the disguise of phone subsidies and better deals. But these dinosaur telcos make people feel powerless with an endless cycle of hidden charges, T&Cs, bill shocks, and horrible customer service,” Ty said.

“It has been a serious problem that global consumers face for years; hence, Circles.Life launches the fund-raising termination campaign to get them out of contracts and have the telco freedom they deserve.

“This similar bold move has also been done by Circles.Life Taiwan last September, giving away $50,000 to bail close to 50 people out of their contracts.

“Circles.Life invites everyone in the world to donate through the GoGetFunding platform to help break the outdated contract practice globally. Global consumers - including Australians - who want to receive the termination-fee funding should share the Circles.Life video via Facebook and Twitter and share their bad telco experiences, explaining why they want to liberate themselves from contracts and how being bound by contracts limits their telco freedom.

“This campaign is open for everyone in Australia and worldwide without having the requirement to switch to Circles.Life.

“Circles.Life always stands with the customers. Through this campaign, we’re raising awareness about this global problem and putting our money where our mouth is,” Delbert concluded.

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Peter Dinham

Peter Dinham is a co-founder of iTWire and a 35-year veteran journalist and corporate communications consultant. He has worked as a journalist in all forms of media – newspapers/magazines, radio, television, press agency and now, online – including with the Canberra Times, The Examiner (Tasmania), the ABC and AAP-Reuters. As a freelance journalist he also had articles published in Australian and overseas magazines. He worked in the corporate communications/public relations sector, in-house with an airline, and as a senior executive in Australia of the world’s largest communications consultancy, Burson-Marsteller. He also ran his own communications consultancy and was a co-founder in Australia of the global photographic agency, the Image Bank (now Getty Images).

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