Tuesday, 23 April 2013 03:48

CA rebuilding ARCserve backup software Featured

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CA Technologies is working on a revamp of its ARCserve backup and data protection software. A new fully integrated package will be offered for on-premises or SaaS deployment.

CA Technologies is preparing a product that will unify its entire data protection portfolio, moving from a disparate collection of products to a single code base and a single console for managing replication, high availability, tape backup and image backup, general manager of data management Mike Crest told iTWire.

The exact name of the new product has yet to be finalised, but the unification of ARCserve Backup, ARCserve Replication and High Availablity, and ARCserve D2D will reduce complexity and backup requirements, he explained.

The product will initially deliver data protection, replication and recovery, with archiving to be added in a later release.

It will feature an open API to allow integration with a variety of systems monitoring and management products.

The first release will be for on-premises deployment, with SaaS as a future option. "We see the world as a hybrid world," said Mr Crest. "We give customers choice."

Australia is more advanced than North America in terms of resellers shifting towards the managed service provider (MSP) model, he said, but some companies were struggling with the change from upfront to annuity revenue.

CA has a centre of excellence to support resellers, and this "is working quite well," he said.

Regional MSPs are taking market share in the SME segment, and some resellers - particularly in North America - are responding by working in collaboration with such MSPs, and providing consultancy services to the customers they previously supplied with software.

In-house data protection is probably cheaper than SaaS or cloud backup where no more than 3 or 4TB of data is to be protected, he suggested.

CA will continue to offer ARCserve Backup as a standalone product, Mr Crest said.

Disclosure: The writer attended CA World as the guest of the company.

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Stephen Withers

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Stephen Withers is one of Australia¹s most experienced IT journalists, having begun his career in the days of 8-bit 'microcomputers'. He covers the gamut from gadgets to enterprise systems. In previous lives he has been an academic, a systems programmer, an IT support manager, and an online services manager. Stephen holds an honours degree in Management Sciences and a PhD in Industrial and Business Studies.

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