Friday, 01 May 2020 10:37

Aussie Broadband claims NBN ethernet service milestone

Aussie Broadband's Aaron O'Keefe Aussie Broadband's Aaron O'Keefe

Broadband retail service provider Aussie Broadband has claimed a new milestone, reaching its 100th NBN Enterprise Ethernet active connection.

Noting it was “one of the first telcos to start selling the (NBN) service after it was launched by NBN, Aussie Broadband general manager sales Aaron O’Keeffe said “we’ve seen a huge increase in the number of business users signing up to NBN’s Enterprise Ethernet product – which offers high speeds, delivered over a reliable, high performance network and with business grade service levels”.

O’Keefe said he believes enterprise ethernet is the “best way for businesses that require high bandwidth to connect their Local Area Networks (LANs) with the Internet, and to deliver the performance required for their Wide Area Networks (WANs)” - and that a wired connection such as enterprise ethernet offers businesses “a big range of advantages over other technologies”.

“Enterprise Ethernet is delivered via a fibre optic cable and is capable of up to symmetricalgigabit speeds nationally, with free installation to a lot of NBN’s fixed line footprint,” he said.

“This makes it an attractive option for businesses that need symmetrical bandwidth, who are using it for everything from SDWAN, cloud computing and disaster recovery backup to the sharing, storage and transfer of increasingly large amounts of data.”

Aussie Broadband has also unveiled new TC-4 plans and pricing for business customers, including:

TC-4 services from 50/20 up to 1000/400 Mbps have significant price reductions, particularly in the higher bandwidth plans. For example, the 1000/400 plan was priced at $699 and is now $429.

It has also introduced higher bandwidth TC-4 offerings 500/200 and 1000/400 into the small business plans (these services will offer basic support from 8am – midnight support. However, customers have the option to upgrade to the enterprise bronze, silver or gold support packs which include higher service level agreements and support hours).

“We’ve noticed that during these challenging times, TC-4 services are in high demand for businesses looking at digital transformation and moving to online trade,” said O’Keefe.

“This is because the service order-to-activation process is really quick, in some cases as little as 15 minutes, and it offers higher bandwidth.

“Aussie Broadband has also launched a new dedicated business sales call centre based in Lynbrook, in the South East of Melbourne.

“We’re here to make it easy for anyone to access support for business telco services. We have an all-Australian support team who fully understand the needs of our business customers.

“We know that one of the biggest challenges for all businesses, from SMEs through to enterprise customers, is the time and complexity ordering services from the Big 4. So we now offer a full end-to-end online signup for enterprise NBN services.”

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Peter Dinham

Peter Dinham - retired and is a "volunteer" writer for iTWire. He is a veteran journalist and corporate communications consultant. He has worked as a journalist in all forms of media – newspapers/magazines, radio, television, press agency and now, online – including with the Canberra Times, The Examiner (Tasmania), the ABC and AAP-Reuters. As a freelance journalist he also had articles published in Australian and overseas magazines. He worked in the corporate communications/public relations sector, in-house with an airline, and as a senior executive in Australia of the world’s largest communications consultancy, Burson-Marsteller. He also ran his own communications consultancy and was a co-founder in Australia of the global photographic agency, the Image Bank (now Getty Images).





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