Wednesday, 10 February 2016 19:08

Alcatel-Lucent Enterprise OpenTouch UC now for SMBs

By

Small and medium businesses (SMBs) need scalable communications to facilitate business growth and cater to a new generation of more agile, mobile, employees.

Alcatel-Lucent Enterprise (ALE) has expanded its enterprise level unified communications suite to cater for the needs of small business users via its Alcatel-Lucent OpenTouch Suite for SMBs.

It is part of its OmniPCX Office RCE release 10.2 – a feature-rich, end-to-end converged communication server supporting enhanced capabilities:

  • A simplified unified communications offer
  • Expanded mobility and BYOD solutions and
  • Streamlined ordering processes

Damien Delard, Head of SMB Business, ALE, said: “The new OpenTouch Suite for SMB and its enhanced applications delivers advances in communications so SMBs can also gain business benefits from unified communications and mobility. Alcatel-Lucent Enterprise Business Partners are better equipped to meet the needs of SMBs who seek simple to install, easy to use and maintain technology that evolves with their business.”

Its OpenTouch Conversation (OTCV) mobile application gives employees access to the same communication and collaboration services on the road as in the office resulting in faster responses to internal or external conversations. It also includes OpenTouch Contactless Call Shift for Android that uses Near Field Communications (NFC) to transfer an active call from one device to another.

The recommended handset - Alcatel-Lucent 8001 DeskPhone - delivers advanced features of a SIP phone at an affordable, entry-level price. Remote or on-site workers can also benefit from the Alcatel-Lucent IP Desktop Softphone, a multimedia, fully integrated telephony application providing voice communications on a user’s desktop, iPhone, iPad and Android tablets and smartphones.

Alcatel-Lucent Enterprise have been very successful in the hospitality solution arena and this enables 2 and 3 star hotels up to 200 users to access a cost effective solution.

ALE Business Partners can access SMB Sales Assistant that helps simplify the sales quotation process by building solutions easily online or via a tablet while in person with the customer. The new ecommerce-looking tool synchs with the catalog and ordering process making it easier for the business partner to interact and capture the needs of the customer.

CHIEF DATA & ANALYTICS OFFICER BRISBANE 2020

26-27 February 2020 | Hilton Brisbane

Connecting the region’s leading data analytics professionals to drive and inspire your future strategy

Leading the data analytics division has never been easy, but now the challenge is on to remain ahead of the competition and reap the massive rewards as a strategic executive.

Do you want to leverage data governance as an enabler?Are you working at driving AI/ML implementation?

Want to stay abreast of data privacy and AI ethics requirements? Are you working hard to push predictive analytics to the limits?

With so much to keep on top of in such a rapidly changing technology space, collaboration is key to success. You don't need to struggle alone, network and share your struggles as well as your tips for success at CDAO Brisbane.

Discover how your peers have tackled the very same issues you face daily. Network with over 140 of your peers and hear from the leading professionals in your industry. Leverage this community of data and analytics enthusiasts to advance your strategy to the next level.

Download the Agenda to find out more

DOWNLOAD NOW!

Ray Shaw

joomla stats

Ray Shaw ray@im.com.au  has a passion for IT ever since building his first computer in 1980. He is a qualified journalist, hosted a consumer IT based radio program on ABC radio for 10 years, has developed world leading software for the events industry and is smart enough to no longer own a retail computer store!

VENDOR NEWS & EVENTS

REVIEWS

Recent Comments