MNF Enterprise's Cloud Connect for Teams adds enterprise-style PBX facilities to Microsoft Teams. This means organisations can use a single tool for enterprise collaboration, video conferencing and traditional calling, with features such as click-to-dial and making and receiving external calls using existing phone numbers.
Following extensive trials with enterprise and government customers, the service is now available to organisations with 20 or more users in Australia, New Zealand and Singapore.
Additional integrations provide the option of connecting MNF's call recording and call analytics services, and Salesforce CRM.
"Enterprises are adopting modern collaboration tools like Microsoft Teams, but they don't want to give up their phone calling capabilities. Cloud Connect gives them the best of both worlds," said MNF enterprise general manager, enterprise and government, Greg Round.
In addition, the service is available to Microsoft Partners that want to add PSTN calling to their managed services catalogue.