Monday, 22 May 2017 12:23

Software glitch causes delays at Australia, NZ airports

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Airline passengers in Sydney, Melbourne and Brisbane faced check-in delays for about three hours this morning due to a software glitch.

The passport control system failure led to long queues at the three airports, with the outage beginning about 7.30am and the system coming back online by about 10.30am.

Melbourne Airport said on its official Twitter account that airlines were experiencing difficulty checking in travellers for international services due to the outage of the Advanced Passenger Processing system.

About two hours later the aiport said the system was back up.

"The Advanced Passenger Processing system is now back online and all airlines are now able to process check-in."

New Zealand airports were affected by a similar outage.


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Sam Varghese

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Sam Varghese has been writing for iTWire since 2006, a year after the site came into existence. For nearly a decade thereafter, he wrote mostly about free and open source software, based on his own use of this genre of software. Since May 2016, he has been writing across many areas of technology. He has been a journalist for nearly 40 years in India (Indian Express and Deccan Herald), the UAE (Khaleej Times) and Australia (Daily Commercial News (now defunct) and The Age). His personal blog is titled Irregular Expression.

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