Friday, 12 October 2018 16:09

Video: Infor in ANZ

By

iTWire caught up with enterprise software vendor Infor's Pacific region director of specialist sales and channel Liam Ryan at Inforum 2018.

Australian and New Zealand businesses are rapid adopters of new technology, and, for example, cloud adoption is higher here than in the rest of the Pacific region, said Ryan.

So it's not surprising that ANZ customers "are very interested" in Infor's Coleman AI system, and that they can see the potential benefits.

One way the technology is likely to be of value is by involving casual users in processes without them having to log into an application or learn the details of using it.

For example, Alexa integration may allow them to run certain processes just by speaking a request.

Such capabilities would allow customers to get more work done in a day, said Ryan.

In practice, voice activation is likely to require some sort of access control. It's one thing when a child orders a $50 toy by speaking to a smart speaker in the home, but it's quite another if an unauthorised individual places an order for $250,000 worth of raw materials.

"Security is a massive issue for any company," he said.

Another way in which the company is trying to make life easier for users is Infor Go, a mobile app that serves as a front end for various Infor applications as well as custom applications running on the Infor Mongoose PaaS.

"It's the beginning of that journey" to make all the information that someone needs to do their job available in one place, he said.

When it comes to getting feedback from customers, Ryan said there are very strong user groups in ANZ, some organised around particular products and others that are industry focussed. Customer feedback is very important to Infor, he said.

And about 30 customers and partners from ANZ attended last month's Inforum conference in Washington DC, he said. The customers were drawn from the public and private sectors, including Thales, Nulon, and Styling Services.

Disclosure: The writer attended Inforum 2018 as a guest of the company.


Subscribe to Newsletter here

WEBINAR INVITE: Exploring Emerging Strategies for 5G Monetization

Network Operators continue to invest in 5G and build out their infrastructure.

With the recent impact of world events, the pressure is on to explore additional ways beyond traditional subscription models to monetize existing investments and speed up returns.

Creative thinking is key in this space, and in this webinar, you will learn about innovative ideas for Network Operators and Enterprise Business to enable new services and opportunities to drive incremental revenue.

Join us for this thought-provoking webinar with ITR Analyst, Marc Einstein, where you will learn about:

- Key industry 5G trends
- How COVID-19 is driving innovation and potential new business opportunities and applications for 5G

Click below to register your interest for the AUGUST 26, 4PM WEBINAR (AEST)

REGISTER NOW!

PROMOTE YOUR WEBINAR ON ITWIRE

It's all about Webinars.

These days our customers Advertising & Marketing campaigns are mainly focussed on Webinars.

If you wish to promote a Webinar we recommend at least a 2 week campaign prior to your event.

The iTWire campaign will include extensive adverts on our News Site itwire.com and prominent Newsletter promotion https://www.itwire.com/itwire-update.html and Promotional News & Editorial.

For covid-19 assistance we have extended terms, a Webinar Business Booster Pack and other supportive programs.

We look forward to discussing your campaign goals with you. Please click the button below.

MORE INFO HERE!

BACK TO HOME PAGE
Stephen Withers

joomla visitors

Stephen Withers is one of Australia¹s most experienced IT journalists, having begun his career in the days of 8-bit 'microcomputers'. He covers the gamut from gadgets to enterprise systems. In previous lives he has been an academic, a systems programmer, an IT support manager, and an online services manager. Stephen holds an honours degree in Management Sciences and a PhD in Industrial and Business Studies.

BACK TO HOME PAGE

WEBINARS ONLINE & DEMAND

GUEST ARTICLES

VENDOR NEWS

Guest Opinion

Guest Interviews

Guest Reviews

ResearchWire

Guest Research & Case Studies

Channel News

Comments