Thursday, 24 November 2016 20:35

13CABS launches new app, booking system

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Taxi service provider 13CABS has launched a new mobile app and an improved booking system that will allow a driver to see a passenger's destination only when the latter boards the cab.

The company's chief operating officer, Stuart Overell, said the change meant drivers would no longer be able to cherry pick trips based on distance.

“This improvement is in direct response to feedback we’ve had from both passengers and drivers. With this update now in place passengers can be confident they’ll be picked up as fast as possible this festive season," Overell said.

The new app will change the way people in three cities and seven regional locations order, track and pay for their taxis, securely. It is available for both iOS and Android.

“The new app will change the way passengers interact with our drivers, simplifying the entire booking process thanks to a more intuitive app experience," Overell said. "A time-saving improvement, passengers can now order a taxi with literally two taps of the app.”

In another move to improve conditions for passengers, 13CABS has also partnered with Ambi Pur to eliminate odours and keep cars smelling fresh.

The changes come after parent company Cabcharge announced the launch of the 13CABS brand in Sydney earlier this month.

The brand has committed to “clean up” its taxi fleet in Sydney with existing brands — Taxis Combined, ABC, Apple and South Western — consolidating and re-emerging on Sydney streets as 13CABS over the next few months.

“This is a major change for Sydneysiders who are now starting to see completely different taxis outside their homes and workplaces. Paired with the launch of the 13CABS app today and a significant change to our booking system we’re confident we’re making strong in-roads to deliver a better taxi experience to Australians,” said Mr Overell.

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Sam Varghese has been writing for iTWire since 2006, a year after the site came into existence. For nearly a decade thereafter, he wrote mostly about free and open source software, based on his own use of this genre of software. Since May 2016, he has been writing across many areas of technology. He has been a journalist for nearly 40 years in India (Indian Express and Deccan Herald), the UAE (Khaleej Times) and Australia (Daily Commercial News (now defunct) and The Age). His personal blog is titled Irregular Expression.

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