Monday, 14 December 2020 11:42

A Guide to Using Atlassian’s New Jira Service Management to Drive Higher Levels of Service Delivery Excellence.

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Company Update: Atlassian’s new Jira Service Management is a game changer for your Service Desk. The benefits to your organisation are immediate as this version adds a large range of great new features which when combined with the Atlassian Marketplace (providing over 1,200 feature extensions) gives your team the opportunity to deliver superior customer service – now.

Systemology’s easy-to-use checklist guide allows your team to quickly review the current service levels of your Service Desk against industry best practise benchmarks and review where the Jira Service Management platform can drive higher levels of service delivery excellence.

This checklist guide is available here https://www.systemology.com.au/stale_service_desk/

John Mustac also reviews some key aspects of Atlassian’s new release of Jira Service Management.

JM Systemology video

Systemology is the leading Atlassian partner in Australia for IT service management. Their consulting expertise addresses people, process and Jira technology, ensuring the solutions we deliver fit like a glove. Systemology’s existing client base covers businesses from 50 people to over 10,000 across enterprise and Government, Australia wide.

Systemology free offer: 3 free hours of consulting to experience the Systemology difference. Click here for more 3 For Free Offer - Systemology


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