Security Market Segment LS
Tuesday, 05 July 2016 12:14

The joys of being a top brand – new email scam targets Telstra users Featured


Social engineering  the art of manipulating someone to do something like open and install malware — is the basis of the majority of ransomware and cyber attacks. After all, you trust emails from your family, local doctor, gym, bank or Facebook friends don’t you?

Telstra, by its coverage and brand credibility, is an ideal vehicle to disguise the latest email spear-phishing campaign – yet it is only one of more than 250,000 unique email phishing campaigns active at present.

According to MailGuard, the Telstra Email Bill is very well executed and will be difficult for email users to recognise as a phishing email.

The high quality of the execution suggests that it may be a precursor test ahead of a larger scale attack. MailGuard has identified and blocked this new phishing scam variation from the telco giant, Telstra, which is signed by Telstra executive Gerd Schenkel, executive director, digitals sales and service.

The email claims to be offering a refund for a bill which was paid twice. This is a common tactic used by cyber criminals to entice recipients to follow through with the phishing scam. The email is not personally addressed to the recipient. Rather it addresses them as "Customer", which is one of the first signs of a scam. This tactic has been seen in similar fake emails leveraging the Telstra and Google brands earlier in June.

The letter directs users to a fake “Telstra” landing page and entices them to enter a user name, password, and banking details to receive the refund. It even offers a receipt number as proof of the refund.

MailGuard says to reduce the risk of being tricked by one of these scams; you should immediately delete any emails that:

  • Appear to be from a well-known organisation, typically a bank or service provider and are not addressed to you by name and may include poor grammar.
  • Ask you to click on a link within the email body to access their website. If unsure call the company directly and ask whether the email is legitimate.
  • Offer money, reward or gift to entice you to hand over your personal details.
  • Ask you to submit personal information that the sender should already have access to or should not be requesting from you in the first place.

Telstra offers a feedback and complaints service where you can report email or phone scams where Telstra are being impersonated.

MailGuard also have reported on a National Australia Bank survey scam. If you bank with it read more here.

Subscribe to ITWIRE UPDATE Newsletter here


It's all about Webinars.

Marketing budgets are now focused on Webinars combined with Lead Generation.

If you wish to promote a Webinar we recommend at least a 3 to 4 week campaign prior to your event.

The iTWire campaign will include extensive adverts on our News Site and prominent Newsletter promotion and Promotional News & Editorial. Plus a video interview of the key speaker on iTWire TV which will be used in Promotional Posts on the iTWire Home Page.

Now we are coming out of Lockdown iTWire will be focussed to assisting with your webinatrs and campaigns and assassistance via part payments and extended terms, a Webinar Business Booster Pack and other supportive programs. We can also create your adverts and written content plus coordinate your video interview.

We look forward to discussing your campaign goals with you. Please click the button below.



iTWire TV offers a unique value to the Tech Sector by providing a range of video interviews, news, views and reviews, and also provides the opportunity for vendors to promote your company and your marketing messages.

We work with you to develop the message and conduct the interview or product review in a safe and collaborative way. Unlike other Tech YouTube channels, we create a story around your message and post that on the homepage of ITWire, linking to your message.

In addition, your interview post message can be displayed in up to 7 different post displays on our the site to drive traffic and readers to your video content and downloads. This can be a significant Lead Generation opportunity for your business.

We also provide 3 videos in one recording/sitting if you require so that you have a series of videos to promote to your customers. Your sales team can add your emails to sales collateral and to the footer of their sales and marketing emails.

See the latest in Tech News, Views, Interviews, Reviews, Product Promos and Events. Plus funny videos from our readers and customers.


Ray Shaw

joomla stats

Ray Shaw  has a passion for IT ever since building his first computer in 1980. He is a qualified journalist, hosted a consumer IT based radio program on ABC radio for 10 years, has developed world leading software for the events industry and is smart enough to no longer own a retail computer store!

Share News tips for the iTWire Journalists? Your tip will be anonymous




Guest Opinion

Guest Reviews

Guest Research

Guest Research & Case Studies

Channel News