Security Market Segment LS
Thursday, 04 February 2016 13:04

Centrify completes major Mac security upgrade for Channel Nine


Identity management and security vendor Centrify has worked with the Nine Network to expand the network’s production fleet of Macs from 19 to 150, improved security, simplify password management and slashed password reset support calls in half.

Centrify has completed work on the massive upgrade of the Nine Network’s Apple Mac production environment at multiple sites around Australia.

The Nine Network chose Centrify to securely manage user identities on its Mac computers, providing users with the ability to access both broadcast and corporate IT networks with a single login through Active Directory.

Nine Network Media Solutions Manager Derrick Meyer said Centrify had played a central role in the Mac expansion. “When we planned our production and editing system upgrade in 2012, one of the key factors as to whether to use Windows or Mac was that we had to follow proper IT security policies.

“We’d chosen Active Directory as the means for identity access to both our production and corporate IT networks so users would need only a single logon and password for both. Without Centrify, we could not have fulfilled these IT security requirements for identity management, which means we’d have ended up with Windows machines. Macs would not have been an option.”

Meyer said since its Mac expansion, Nine Network has become much more efficient in production and post-production. Centrify has simplified password management for both employees and tech support, dramatically reduced the problem of forgotten login credentials and cut support calls by 50%.

Channel Nine operates two separate computer networks, one for Broadcast and one for Corporate, and Centrify now allows users to log to both systems using their Active Directory password, avoiding the need for two separate sets of credentials.

Meyer said Centrify had simplified password management for both Channel Nine employees and tech support. “Even with just 19 Macs, password management was very labour-intensive.”

“Passwords got out of sync when they changed every three months, then for weeks on end we would get phone calls and have to go up and delete each user’s keychain.

“Centrify has eliminated that problem by providing all users with a single login. It has also reduced the problem of people forgetting passwords or not remembering which username to use.

“We also had a problem with one username and one password being used across dozens of machines. You couldn't tell who was on a machine. Now users log in through Centrify, we know who to go and ask if we find something in the logs. That’s very important for auditing and troubleshooting.”

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Peter Dinham

Peter Dinham - retired in 2020. He is a veteran journalist and corporate communications consultant. He has worked as a journalist in all forms of media – newspapers/magazines, radio, television, press agency and now, online – including with the Canberra Times, The Examiner (Tasmania), the ABC and AAP-Reuters. As a freelance journalist he also had articles published in Australian and overseas magazines. He worked in the corporate communications/public relations sector, in-house with an airline, and as a senior executive in Australia of the world’s largest communications consultancy, Burson-Marsteller. He also ran his own communications consultancy and was a co-founder in Australia of the global photographic agency, the Image Bank (now Getty Images).

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