Security Market Segment LS
Thursday, 01 April 2010 17:44

LiveBackup goes live, merges local and cloud backup


LiveBackup - an Australian backup service provider with an interesting hybrid local/cloud model - is officially open for business.

Some of the online backup services marketed to Australian users are aimed primarily at consumer and small business customers.

LiveBackup is going after the upper end of the SME market such as lawyers and accountants. "This is not a consumer product. It's not even an SME product," managing director Peter Thompson told iTWire.

The company's approach is to install a backup appliance at the customer's location(s) in order to provide a first level of fully automatic LAN-speed backup.

The agentless technology means it is not necessary to install any software on the systems being protected. "It doesn't affect the server or create any conflicts," Thompson told iTWire.

LiveBackup works with Windows Server (including Small Business Server), Exchange Server, SQL Server, Oracle, VMware, Mac OS X 10.4 and 10.5, and Novell GroupWise. Selective backups are supported.

Where is the data stored? Find out on page 2.

The appliance then replicates the data to servers located in top-tier data centres - "good quality facilities" - in Sydney and Brisbane. Encryption is used to add an extra layer of security.

To speed the process, the initial transfer can be carried out by shipping one or more USB drives or even a complete server to LiveBackup's facilities.

The use of an appliance also means that data can be restored at LAN speeds, without waiting for relatively slow Internet transfers. If a disaster does occur, files can be downloaded or they can be shipped on physical media.

The service costs $3.80 per gigabyte per month. According to Thompson. this is comparable with the cost of tape backup over three years, while providing greater reliability and automatic off-site backup.

A 30-day free trial is offered.

The system is especially suitable for customers operating at multiple sites as several appliances can be managed from a single console.

A service aimed at smaller users may follow - please read on.

The appliance uses autonomic technology, making it self-healing and able to cope with error conditions and open files, Thompson told iTWire.

"Companies benefit from zero-effort backup and fast, stress-free recovery, with a predictable pay-as-you-go model," said Thompson.

LiveBackup is "aiming for 50 GB as an entry point" but there is no hard and fast rule. A software-only version may be offered at a later date for small customers who want the assurance of cloud backup to Australian data centres, but that will inherently require the installation of software on each system that is to be backed up.



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Stephen Withers

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Stephen Withers is one of Australia¹s most experienced IT journalists, having begun his career in the days of 8-bit 'microcomputers'. He covers the gamut from gadgets to enterprise systems. In previous lives he has been an academic, a systems programmer, an IT support manager, and an online services manager. Stephen holds an honours degree in Management Sciences and a PhD in Industrial and Business Studies.



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