LiveBackup is going after the upper end of the SME market such as lawyers and accountants. "This is not a consumer product. It's not even an SME product," managing director Peter Thompson told iTWire.
The company's approach is to install a backup appliance at the customer's location(s) in order to provide a first level of fully automatic LAN-speed backup.
The agentless technology means it is not necessary to install any software on the systems being protected. "It doesn't affect the server or create any conflicts," Thompson told iTWire.
LiveBackup works with Windows Server (including Small Business Server), Exchange Server, SQL Server, Oracle, VMware, Mac OS X 10.4 and 10.5, and Novell GroupWise. Selective backups are supported.
Where is the data stored? Find out on page 2.
To speed the process, the initial transfer can be carried out by shipping one or more USB drives or even a complete server to LiveBackup's facilities.
The use of an appliance also means that data can be restored at LAN speeds, without waiting for relatively slow Internet transfers. If a disaster does occur, files can be downloaded or they can be shipped on physical media.
The service costs $3.80 per gigabyte per month. According to Thompson. this is comparable with the cost of tape backup over three years, while providing greater reliability and automatic off-site backup.
A 30-day free trial is offered.
The system is especially suitable for customers operating at multiple sites as several appliances can be managed from a single console.
A service aimed at smaller users may follow - please read on.
"Companies benefit from zero-effort backup and fast, stress-free recovery, with a predictable pay-as-you-go model," said Thompson.
LiveBackup is "aiming for 50 GB as an entry point" but there is no hard and fast rule. A software-only version may be offered at a later date for small customers who want the assurance of cloud backup to Australian data centres, but that will inherently require the installation of software on each system that is to be backed up.