Security Market Segment LS
Monday, 15 March 2010 17:07

NetRegistry proactive response to phishing attack

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In response to a phishing attack against its customers, NetRegistry has issued a warning reminding them that they would never ask for a password.


The full text of the warning is as follows:

Important Notification

Hello David,

Netregistry was made aware of an account login details phishing scam with the subject line "Please Update", currently being circulated, asking Netregistry customers to provide their Username and Password details for an upgrade.

Please DO NOT RESPOND to this email as this is not a legitimate email sent by us.

As with most phishing scams, in this case we believe customer information has been acquired by harvesting publically accessible whois databases. If you received the email in question, we recommend you urgently login to TheConsole to change your password.

For your security, you would never be required to provide your username and password details via email. It is important that you frequently change your password and keep your login details confidential at all times.

For any additional information or enquiries please don't hesitate to call our technical support team on 1800 78 80 82, or view the notification here.

Kind Regards,

Netregistry Pty Ltd

iTWire is in full agreement with the statements made and commends NetRegistry for its quick and fulsome warning.

The next page continues with the text of the phishing email and some suggestions.


Like many such phishing attacks, this one claims to be from NetRegistry and encourages users to reply with their username and password in order to comfirm the account is still active.

Subject: Please Update
From: Netregistry Account Billing support <
fjbortolim @ coras . com . br>
Date: Sun, 14 Mar 2010 23:18:16 +1100

Dear Netregistry  Subscriber, We are currently verifying our subscribers Profile in order to increase the Efficiency of our mail features.

Due to the congestion in all Profile users and removal of all unused Account, Netregistry  Will be shutting down all unused Profile,

To Join in the Recent Upgrade Taking Place at Netregistry ,You must Reply to this email by Confirming your account details below,

UserName:

Password:

Failure to do this will immediately render your email address deactivated from our database.

Thanks for using Netregistry !

We are sorry for any inconvenience.

Regards,
Netregistry  Customer Care Team.

The poor grammar is, as usual, an obvious sign that this is a fake.

As an afterthought, iTWire does take minor exception to one small aspect of the message from NetRegistry.  Although it is safe in this instance, it would be much better practice to describe the web address of the NetRegistry management console and encourage users to type the address in their own browser.


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David Heath

David Heath has had a long and varied career in the IT industry having worked as a Pre-sales Network Engineer (remember Novell NetWare?), General Manager of IT&T for the TV Shopping Network, as a Technical manager in the Biometrics industry, and as a Technical Trainer and Instructional Designer in the industrial control sector. In all aspects, security has been a driving focus. Throughout his career, David has sought to inform and educate people and has done that through his writings and in more formal educational environments.

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