Security Market Segment LS
Tuesday, 16 February 2010 13:37

Shell's internal directory leaked to activists


An internal directory containing contact details of 176,000 Royal Dutch Shell employees was forwarded to a variety of environmental and human rights campaign organisations.

A six-month-old database containing full contact details for every Royal Dutch Shell employee, including home phone numbers for work-from-home employees was sent to organisations such as Greenpeace and a well-known anti-Shell grievance site.

Acknowledging that the data was genuine Shell insisted that with no home addresses, there was no security risk.

Readers may do with that information what they will.

The database was claimed to come from 116 concerned employees from UK, USA and the Netherlands although given the age of the information, it has been speculated that the sender was an ex-employee.

Material accompanying the release, including a 170-page covering note explained that the release was in protest at Shell's operations in Nigeria which it is claimed led to multiple human rights violations and the deaths of a number of Nigerian protestors.

BP, one of Shell's competitors, was well-aware of the dangers of excessive emails, warning a couple of years ago that emails, particularly with attachments, should be avoided when 'a telephone call will suffice.'

There are lessons here for all organisations.  Firstly, as BP notes, minimise the confidential information that employees send outside of the company.  If necessary, apply restrictions to what can be done (there are plenty of software systems to mange this).

Secondly, you never really know which information could become your next big incident; hands up who in the audience would have thought the internal directory would cause such grief!  You have to protect it all.

Finally, when employees leave, how do you (as the employer) know that they haven't already syphoned off more information than you'd prefer they had?  And still permit them to do their jobs!

Please join our community here and become a VIP.

Subscribe to ITWIRE UPDATE Newsletter here
JOIN our iTWireTV our YouTube Community here


It's all about Webinars.

Marketing budgets are now focused on Webinars combined with Lead Generation.

If you wish to promote a Webinar we recommend at least a 3 to 4 week campaign prior to your event.

The iTWire campaign will include extensive adverts on our News Site and prominent Newsletter promotion and Promotional News & Editorial. Plus a video interview of the key speaker on iTWire TV which will be used in Promotional Posts on the iTWire Home Page.

Now we are coming out of Lockdown iTWire will be focussed to assisting with your webinatrs and campaigns and assassistance via part payments and extended terms, a Webinar Business Booster Pack and other supportive programs. We can also create your adverts and written content plus coordinate your video interview.

We look forward to discussing your campaign goals with you. Please click the button below.



iTWire TV offers a unique value to the Tech Sector by providing a range of video interviews, news, views and reviews, and also provides the opportunity for vendors to promote your company and your marketing messages.

We work with you to develop the message and conduct the interview or product review in a safe and collaborative way. Unlike other Tech YouTube channels, we create a story around your message and post that on the homepage of ITWire, linking to your message.

In addition, your interview post message can be displayed in up to 7 different post displays on our the site to drive traffic and readers to your video content and downloads. This can be a significant Lead Generation opportunity for your business.

We also provide 3 videos in one recording/sitting if you require so that you have a series of videos to promote to your customers. Your sales team can add your emails to sales collateral and to the footer of their sales and marketing emails.

See the latest in Tech News, Views, Interviews, Reviews, Product Promos and Events. Plus funny videos from our readers and customers.


David Heath

David Heath has had a long and varied career in the IT industry having worked as a Pre-sales Network Engineer (remember Novell NetWare?), General Manager of IT&T for the TV Shopping Network, as a Technical manager in the Biometrics industry, and as a Technical Trainer and Instructional Designer in the industrial control sector. In all aspects, security has been a driving focus. Throughout his career, David has sought to inform and educate people and has done that through his writings and in more formal educational environments.

Share News tips for the iTWire Journalists? Your tip will be anonymous




Guest Opinion

Guest Interviews

Guest Reviews

Guest Research

Guest Research & Case Studies

Channel News