So says research group IDC in its ANZ Telecommunications 2013 Top Ten Predictions”” report. Carriers will need to focus on the deployment of new services around next-gen communications and mobility, the report says.
“Telecom providers and equipment suppliers will also need to consider the types of game-changing technologies that can potentially set network operators on a new course for provisioning new services, but also engaging with the ecosystem differently.
The “report says telecommunications carriers will place big bets on emerging technology and move into “market adjacencies”.
Dustin Kehoe, Associate Research Director, IDC ANZT, says they will also need to know “where to compete, when to partner, and what assets they can bring to the table to differentiate and drive competitive advantage.
"This report details what we think this looks like in practical terms. IDC’s four pillars — big data, cloud, mobile, and social — are important themes that are interwoven through the predictions." The Top Ten Predictions (in no particular order) for the ANZ Telecommunications Market are as follows
- Unified Communications and Collaboration(UC&C) will extend to enterprise social network.
- Carriers will deploy videoconferencing as a service.
- Next-generation contact centres will move to the ''omnichannel'' experience.
- Machine to machine (M2M) will present itself as a real growth opportunity for mobile operators in 2013.
- Enterprise WLAN decision making will move from connectivity to quality of service.
- The mobile device management (MDM) conversation will move into application, information, and content management through to challenging perimeter-based security
- Carriers will develop stronger managed security capabilities focusing on areas such as events correlation and DDOS prevention; differentiation will be around ownership of infrastructure and assets.
- Software defined networks will start to become a focus area for network equipment and software vendors/
- Programmable platforms and open APIs will present a renewed opportunity for network operators in the underserved PaaS (Platform as a Service) market
- Network separation through the nNBN initiative in Australia and UFB in New Zealand will focus the retail service providers on fibre demand.