Tuesday, 24 November 2015 12:36

VIDEO Interview: Apex Supply Chain CEO Kent Savage on APAC expansion, IoT and more


In September, Apex Supply Chain Technologies expanded its global footprint with a new Sydney-based APAC office and ‘Customer Experience Centre’, further supporting existing regional customers.

Apex Supply Chain Technologies bills itself as a ‘global leader in automated dispensing systems for managing high-use, high-cost, mission-critical supplies, parts, tools, hand-held electronics and components in applications such as OEM manufacturing, fleet maintenance, automotive aftermarket, mining and quarrying, retail, foodservice, healthcare, veterinary medicine and more.’

Having just celebrated 9 years in business, the description above shows that it supplies a very wide variety of businesses and industries, with more consumer facing industries also including its devices being used in the retail, hospitality and restaurant industries to provide 24/7 self-serve, click-and-collect order pickup.

In addition, the company’s industrial vending solutions, lockers, smart store cabinets, intelligent controlled spaces and other dispensing solutions are enabling companies in manufacturing, industrial and service sectors to manage, track and control tools, direct and indirect materials, supplies, parts, handheld assets, as well as the aforementioned retail click-and-collect self-serve order pick-up.

It’s seriously impressive stuff, with Apex proudly boasting of more than 15,000 corporate clients worldwide (including over 300 Fortune 1000 and Blue-Chip companies) in all the industries listed above, with more than 70,000 of its devices deployed in over 40 countries on 6 continents, processing more than three billion automated vending transactions - and the company says it is still just ‘getting started!’

Thanks to the company’s tremendous success, its CEO and founder Kent Savage is widely recognised as an international expert on automated dispensing/industrial vending and technology solutions and a visionary for innovative applications of the technology.

Back in September, Savage attended the new regional office opening in the Sydney suburb of Belrose to discuss trends and share marketplace insights on automated self-serve supply chain technologies - as well as officially open Apex’s new Australian and APAC operations.

Before we get to those comments, however, here’s our just-conducted interview with Savage, who told us more about Apex Supply Chain Technologies and the company’s customers, cloud platform, Internet of Things initiatives, global expansion and more!

Savage said: “We are excited to announce the opening of our Asia Pacific Office and Customer Experience Centre in Sydney Australia.

“We’ve been supporting customers in the region for several years now, and with the opening of Apex Asia Pacific office, build centre and our Customer Experience Centre, we can provide enhanced support, demonstration and training assistance to our customers and distribution partners.

“Australia’s growing industrial and services sectors are challenged every day by tough global competition. We believe the timing is ideal for companies looking to become more competitive to adopt Apex 24/7 automated technologies.

“Apex solutions provide businesses an easy way to increase productivity, lower costs and make better decisions using robust business intelligence information right at their fingertips.

“Our customers report greater accountability, reduced consumption and show an average savings of 30 percent or more with our solutions. That’s real value.”
Apex global user base includes Amazon, P&G, 3M, GE and Fastenal, with a number of major multinationals already in the process of deploying Apex technology in Australia.

“We’re also seeing tremendous interest among retailers and distribution centres who need to manage the distribution of high-cost RF scanners, accessories, tablets, mobile devices, and label printers,” Savage stated.

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“Our solutions automate the check-out and check-in of these valuable items, and provide greater productivity and reduced labour and replacement costs with 24/7 visibility of who’s using each item and when it’s due back,” Savage concluded.

With the opening of its new Asia Pacific facilities, Apex now has five regional locations including its headquarters in North America, as well as Colombia, the UK and Germany.


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Alex Zaharov-Reutt

One of Australia’s best-known technology journalists and consumer tech experts, Alex has appeared in his capacity as technology expert on all of Australia’s free-to-air and pay TV networks on all the major news and current affairs programs, on commercial and public radio, and technology, lifestyle and reality TV shows. Visit Alex at Twitter here.



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