Tuesday, 10 February 2015 07:56

Dyn brings Internet Intelligence to Asia Pacific

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Dyn Internet Intelligence provides customers with the ability to monitor and analyse the effect of global Internet performance on their sites and applications.

While Dyn launched its Internet Intelligence service in the US last September, it is only now being offered to the company's clients in the Asia Pacific region.

Dyn Asia Pacific vice president and managing director Martin Ryan told iTWire that even before the launch of Internet Intelligence, the company had 130,000 clients in the region, which is 13% of the total.

Dyn opened an office in Sydney last July and is expanding its commercial presence. It already has monitoring infrastructure around the region, including China.

Dyn Internet Intelligence combines the world's most extensive sensor grid, geolocation analysis and internet connectivity mapping to provide clients with a cloud-based service to help select select the best network service providers, cloud service providers and data centre locations to meet business goals and ensure their internet applications and services are available to customers regardless of location or time, the company said.

This includes data from major cloud providers, including Amazon Web Services (AWS), Google and Rackspace, and Dyn can also collect data from its customers' own networks for end-to-end visibility.

One example cited by Dyn is that it has demonstrated that AWS's Singapore location provides better performance for users in South Korea, even though its Tokyo location is geographically closer.

But Ryan explained that part of the problem is the dynamic nature of the internet. It is not just that congestion or disruptions occur in different places at different times, but service providers change their relationships from time to time in ways that affect performance.

For example, a carrier might start routing its traffic across a different international link, or an ISP might change its peering arrangements.

Being able to see how sites and applications perform in different parts of the world allows organisations to make real-time decisions to redirect or reshape traffic (using other Dyn tools) to optimise performance, or to make decisions about which services (hosting providers, content delivery networks and so on) should be adopted to get the best results.

It may be that using different providers in different parts of the world yields better overall performance, Ryan said, mentioning that Frost & Sullivan analyst Dan Rayburn used Internet Intelligence to examine the way Apple handled the release of iOS 8.

While providers report on the performance of their own services, Dyn can provide the big picture, and its tools can achieve around 20% better results than those from other companies, he said.

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Stephen Withers

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Stephen Withers is one of Australia¹s most experienced IT journalists, having begun his career in the days of 8-bit 'microcomputers'. He covers the gamut from gadgets to enterprise systems. In previous lives he has been an academic, a systems programmer, an IT support manager, and an online services manager. Stephen holds an honours degree in Management Sciences and a PhD in Industrial and Business Studies.

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