Giant Indian based software and services company Infosys has released the findings of a survey that revealed that cloud is being widely adopted for mission critical business applications.
The research found that 81% respondents around the world are either using or planning to use mission-critical applications on cloud in the next two years. The survey found that cost-saving is no longer the primary driver for leveraging cloud; as cloud adoption matures, 77% of enterprises consider agility the key driver.
The survey, which covered multiple industries, found that cloud has reached a tipping point. Cloud is gaining momentum, but issues concerning user experience and consumption of cloud must be addressed with high priority.
It revealed that enterprises want to have a holistic view of their IT landscape and seek a trusted cloud ecosystem integrator to improve user-experience and introduce operational simplicity.
These insights from over 300 technology management and business decision makers form the basis of a global study, ‘Simplify and Innovate the Way You Consume Cloud’, that examines emerging trends in managing the cloud ecosystem. These decision makers belong to large organisations across Australia, France, Germany, the UK and the US. Nearly one quarter (22%) were from Australia.
The study was conducted by Forrester Consulting on behalf of Infosys. The report can be found here. Some highlights:
- 77% of respondents are either using or planning to use IaaS, PaaS or SaaS for a wide range of business applications within the next two years.
- 66% of enterprises agree that they should prioritise developing a comprehensive cloud strategy for their IT infrastructure.
- 70% of businesses want to work with a cloud implementation provider that offers a single point of accountability.
- 66% of companies are either concerned or very concerned about the complexity involved in managing and governing a hybrid cloud environment.
- Only 27% think the levels of self-service and transparency are sufficient.
- 83% of the cloud adopters surveyed are struggling to consolidate their cloud services — from IaaS, PaaS, and SaaS and from public and private clouds.
- 69% of decision makers consider operational simplicity to drive future demand.
- Geographically, Australia has moved the cloud quickly to production; 86% of surveyed enterprises in Australia have used cloud in their production environment for more than a year; while this is only 50% in the US; and nearly 60% across Germany, France, and the UK.
Vishnu Bhat, global head of cloud at Infosys, said: “While cloud adoption has definitely accelerated, user-experience has become a major concern for enterprises. They are facing challenges in terms of poor levels of self- service, insufficient transparency and lack of operational simplicity.
“These need to be addressed immediately as integration and orchestration are critical success factors in an effective hybrid cloud environment. Our open approach to cloud management and Infosys solutions that enable enterprises to manage and govern their cloud eco systems play an important role in addressing these concerns.
“Cloud computing has reached a tipping point for enterprises. Some 83% of the enterprises we surveyed are struggling to bring together all their cloud services — from IaaS, PaaS, and SaaS and from public and private clouds to traditional IT. Enterprises should consider a cloud ecosystem hub to show all assets from one perspective.”
For the study Forrester interviewed 300 organisations in the US, the UK, Germany, France, and Australia, to evaluate how a cloud ecosystem integrator can bridge the gap between what business wants from cloud and what IT delivers.
These organisations belong to verticals including banking, financial services and insurance, retail and consumer packaged goods, life science, and manufacturing. Survey participants were from large global companies with annual revenue above US$1 billion, and their positions cover various leadership roles for cloud adoption, including CIO, CTO, IT directors of infrastructure, operations and architecture, IT head of line of business (LOB), as well as function LOB heads like sales, marketing, finance, HR, etc.
Questions asked to the participants were about their cloud adoption status, achievements, shortcomings, innovation potential and opinions on trusted partners. Fieldwork was completed during July and August 2014.