The predictions look at the way humans are being technology changes what is expected of them.
“Technology is changing the notion of what it means to be human,” said Daryl Plummer, distinguished vice-president and Gartner Fellow.
“As workers and citizens see technology as an enhancement of their abilities, the human condition changes as well. CIOs in end-user organisations must understand the effects of the change and reset expectations for what technology means.”
- AI identification of emotions will influence more than half of online advertisements by 2024.
- Through 2023, 30% of IT organisations will extend BYOD policies with “bring your own enhancement” (BYOE) to address augmented humans in the workforce.
- Half the people with a smartphone, but without a bank account, will use a mobile-accessible cryptocurrency account by 2025.
- Self-regulating associations for oversight of AI and machine learning designers will be set up in at least four G7 countries by 2023.
- By 2023, 40% of professional workers will orchestrate their business application experiences and capabilities like they do their music streaming experience.
- Up to 30% of world news and video content will be authenticated as real by blockchain by 2023, countering deep fake technology.
- Through 2021, digital transformation initiatives will take large traditional enterprises on average twice as long and cost twice as much as anticipated.
- By 2023, individual activities will be tracked digitally by an “Internet of Behaviour” to influence benefit and service eligibility for 40% of people worldwide.
- By 2024, the World Health Organisation will identify online shopping as an addictive disorder, as millions abuse digital commerce and encounter financial stress.
“The side effects of technology that promote addictive behavior are not exclusive to consumers," said Plummer.
"CIOs must also consider the possibility of lost productivity among employees who put work aside for online shopping and other digital distractions.
"In addition, regulations in support of responsible online retail practices might force companies to provide warnings to prospective customers who are ready to make online purchases, similar to casinos or cigarette companies."