Monday, 25 July 2016 12:17

Dingo Trakka – the overnight Australian mining success years in the making


Time and tenacity has paid off for Australian chief executive Paul Higgins who has finally been recognised as one of the country’s most "innovative entrepreneurs".

In the business for 25 years, Dingo has seen Higgins and his team of researchers and tech gurus "shaping the future of the resources and energy sectors, both here and overseas, by using technology to tackle previously labour-intensive equipment maintenance projects".

The Brisbane-based company develops and delivers technology to help miners "manage the health assets, which drive increased productivity, extended asset life, and significant savings".

One of the company’s most recent innovations is its mobile app dubbed the "Trakka Field Inspection App", to also help mining, energy and transport companies "monitor and maintain their assets equipment, saving time and money in an increasingly challenging operating environment".

Echoing other famous tech companies over the decades, Higgins started Dingo not in his garage but in his Brisbane apartment, is a 2016 Northern Region finalist in the EY Entrepreneur of the Year awards and is in the running to take home the national award in October.

He helps "mining companies in Australia, South America, Canada and the United States run their businesses more efficiently as the industry continues to cut costs and find new ways to drive profitability during a resources downturn".

Higgins and his team are leading "a technical revolution across previously labour-intensive sectors, with predictive maintenance software and ground-breaking apps that significantly improve productivity, and its proving to be big business".

Higgins said: “Technology disruption is happening in every industry. The time has now come for the mining industry to embrace new and more cost-effective ways of maintaining their assets.

“The next wave of more tech-savvy employees embracing new ways of doing things is something now hitting more traditional sectors.”

Having driven innovation in the resources sector for over 25 years, Higgins believes "the secret to his success is inspiring his team of researchers and tech gurus to continue pushing the envelope".

“We are now being recognised as an overnight success, but in reality the business has taken 20 plus years to come to fruition,” Higgins continued.

“We have had our fair share of challenges, but we continue to believe in what we are doing, and the industry is now ready to embrace this technology.”

Higgins said Dingo’s Trakka app "could be applied to industries beyond mining, with the technology company already working with wind energy companies in the United States". Dingo is now "looking to put its stamp on South America, with the company launching a Spanish version of its Trakka app and securing significant contracts in Mexico, Suriname and Bolivia".

Higgins’ work has taken him to "some of the most extreme parts of the world but it is the company’s efforts to give back to the community which has seen him travel to perhaps the most remote location".

Higgins added: “We are working with a village in East Timor, with the Dingo team volunteering to project manage the building of a trade training centre to teach skills such as furniture building to support the community.

“Our team recognised giving back to the community was something we now had the opportunity to do and our staff wanted to get more involved,” he concluded.

Whether in Timor or at a mine site, Dingo says its "employees have a relentless drive to make things better. While Dingo’s leading-edge technology is in high demand, some might say that this passion for progress is the real secret to Dingo, and Paul’s, success".

Dingo Trakka

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Alex Zaharov-Reutt

One of Australia’s best-known technology journalists and consumer tech experts, Alex has appeared in his capacity as technology expert on all of Australia’s free-to-air and pay TV networks on all the major news and current affairs programs, on commercial and public radio, and technology, lifestyle and reality TV shows. Visit Alex at Twitter here.

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