Administrative inefficiencies, lax controls and a reliance on manual processes — spreadsheet hell — are resulting in 40% of boards not having a complete view…
It is all about the data and what you do want to do with it says Frank Windoloski, vice-president, Insights and Data at Capgemini Australia.
Artificial intelligence associated with customer relationship management could boost revenues for global businesses by US$1.1 trillion between the end of 2017 and 2021, IDC research…
A worldwide pilot shortage that is predicted to become more acute has led Boeing to begin research on commercial flights that are pilot-free and use…
Machine learning will be the next competitive frontier in 10 years and having good machine learning models, that perform the best, will be the competitive…
The possibilities of artificial intelligence are immense, but organisations must carefully navigate the associated ethical dilemmas and prepare for unintended secondary consequences, a technology executive…
Artificial intelligence will be woven into almost all the tools and services lawyers use to do their jobs and this will greatly assist them in enhancing…
Friday, 21 April 2017 15:05

The rise of the chatbots

By
Chatbots represent a new, more modern form of customer assistance. Only by being agile and experimental can a brand remain at the cutting edge of…
The writing is on the wall, digital transformation is the future, and “now” is the time for retailers to jump on the bandwagon, according to…
Lady Cilento Children’s Hospital has embraced Microsoft’s cloud-based Dynamics 365 CRM to manage the individual and complex health needs of 1070 children enrolled in Queensland’s…

WEBINARS ONLINE & DEMAND

GUEST ARTICLES

VENDOR NEWS

Guest Opinion

Guest Interviews

Guest Reviews

ResearchWire

Guest Research & Case Studies

Channel News

Comments