Author's Opinion

The views in this column are those of the author and do not necessarily reflect the views of iTWire.

Have your say and comment below.

Monday, 22 December 2008 10:06

My Christmas present to Skype '” yet another geography lesson!

By
HTML clipboardNo wonder Skype has trouble providing accurate call rates for Australia. They seem to think it's in Europe!

HTML clipboard

If you've been following my writings for iTWire, you may remember that I'm a fan of Skype's services

The most recent ia a series of stories is SkypeOut pricing and voice quality - Part 4 (getting tired of waiting for Skype's reply) and this has links to the earlier stories.

I'm still a very happy and contented user of SkypeOut, that is, VoIP calls from my PC to the PSTN (public switched telephone network).

My experience continues to be that calls to Australian landlines are almost without exception of excellent clarity.

However, the work done by Skype's webmasters and/or web content managers/editors of less than stellar, as you'll have seen in those earlier articles when I've tried to help them clarify Skype's call rates for Australia. It's apparent that the Skype people who created the Australian section of the call rates table don't understand Australia's geopolitics (states and internal/external, territories).

HTML clipboardThe outcome of all my efforts? To date, not a single clarification as far as I can see, which is pretty pathetic. They still haven't contacted me.

Well, today I just noticed another less-than-perfect (being generous) entry on the Skype web site.

Take a look at their description (as at the time of writing this) of how Skype To Go works, which for the permanent record I've copied below.

The call source is shown by the blue dot, and the call destination is shown by the green dot.

Skype call from the USA to Austrialia. Or was that Austria?

Hey fellas, Austria (green arrow) is where the "governator" was born.

This is getting pretty tedious for me, but to make it easy for you, I've placed a red circle around Australia (land of kangaroos and platypuses).

Please make an attempt to get your Australian facts right, will you?

See all my articles, including podcasts ...
A Meaningful Look at Desktop and Enterprise Computing

Have some fun and test your grey matter at the same time!
Go visit the iTWire TechWords Interactive Crosswords section.

WEBINAR event: IT Alerting Best Practices 27 MAY 2PM AEST

LogicMonitor, the cloud-based IT infrastructure monitoring and intelligence platform, is hosting an online event at 2PM on May 27th aimed at educating IT administrators, managers and leaders about IT and network alerts.

This free webinar will share best practices for setting network alerts, negating alert fatigue, optimising an alerting strategy and proactive monitoring.

The event will start at 2pm AEST. Topics will include:

- Setting alert routing and thresholds

- Avoiding alert and email overload

- Learning from missed alerts

- Managing downtime effectively

The webinar will run for approximately one hour. Recordings will be made available to anyone who registers but cannot make the live event.

REGISTER HERE!

LAYER 1 ENCRYPTION A KEY TO CYBER-SECURITY SOLUTION

Security requirements such as confidentiality, integrity and authentication have become mandatory in most industries.

Data encryption methods previously used only by military and intelligence services have become common practice in all data transfer networks across all platforms, in all industries where information is sensitive and vital (financial and government institutions, critical infrastructure, data centres, and service providers).

Get the full details on Layer-1 encryption solutions straight from PacketLight’s optical networks experts.

This white paper titled, “When 1% of the Light Equals 100% of the Information” is a must read for anyone within the fiber optics, cybersecurity or related industry sectors.

To access click Download here.

DOWNLOAD!

Tony Austin

Worked at IBM from 1970, for a quarter century, then founded Asia/Pacific Computer Services to provide IT consulting and software development services (closed company at end of 2013). These says am still involved with IT as an observer and commentator, as well as attempting to understand cosmology, quantum mechanics and whatever else will keep my mind active and fend off deterioration of my grey matter.

VENDOR NEWS & WEBINARS

REVIEWS

Recent Comments