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Monday, 22 December 2008 10:06

My Christmas present to Skype '” yet another geography lesson!

HTML clipboardNo wonder Skype has trouble providing accurate call rates for Australia. They seem to think it's in Europe!

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If you've been following my writings for iTWire, you may remember that I'm a fan of Skype's services

The most recent ia a series of stories is SkypeOut pricing and voice quality - Part 4 (getting tired of waiting for Skype's reply) and this has links to the earlier stories.

I'm still a very happy and contented user of SkypeOut, that is, VoIP calls from my PC to the PSTN (public switched telephone network).

My experience continues to be that calls to Australian landlines are almost without exception of excellent clarity.

However, the work done by Skype's webmasters and/or web content managers/editors of less than stellar, as you'll have seen in those earlier articles when I've tried to help them clarify Skype's call rates for Australia. It's apparent that the Skype people who created the Australian section of the call rates table don't understand Australia's geopolitics (states and internal/external, territories).

HTML clipboardThe outcome of all my efforts? To date, not a single clarification as far as I can see, which is pretty pathetic. They still haven't contacted me.

Well, today I just noticed another less-than-perfect (being generous) entry on the Skype web site.

Take a look at their description (as at the time of writing this) of how Skype To Go works, which for the permanent record I've copied below.

The call source is shown by the blue dot, and the call destination is shown by the green dot.

Skype call from the USA to Austrialia. Or was that Austria?

Hey fellas, Austria (green arrow) is where the "governator" was born.

This is getting pretty tedious for me, but to make it easy for you, I've placed a red circle around Australia (land of kangaroos and platypuses).

Please make an attempt to get your Australian facts right, will you?

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Tony Austin

Worked at IBM from 1970, for a quarter century, then founded Asia/Pacific Computer Services to provide IT consulting and software development services (closed company at end of 2013). These says am still involved with IT as an observer and commentator, as well as attempting to understand cosmology, quantum mechanics and whatever else will keep my mind active and fend off deterioration of my grey matter.



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