Microsoft, T-Mobile post Sidekick data recovery tool

Jake Widman
Thursday, 22 October 2009 02:58

Your IT - Mobility

T-Mobile Sidekick owners can use a new tool to recover their contact information, while Microsoft pledges to keep working on ways to restore the remaining lost data.

Early last week, T-Mobile Sidekick owners were resigning themselves to the permanent loss of their smartphones' data.

The loss engendered widespread concern over the safety of data stored "in the cloud," concern that was only slightly abated by followup reports that the data may not have been permanently lost after all.

Today Microsoft announced the "first phase of the content restoration process" and provided a tool with which Sidekick users can retrieve their personal contacts.

The announcement directed users to log into the My T-Mobile site and "with a few clicks and a confirmation," get their data back.

The restored data can be added to or merged with any contact info that has been added to the Sidekick in the meantime.

The next phase should include "photographs, notes, to-do lists, marketplace data, and high scores," according to the announcement.

Microsoft wants users to know how hard they're working on the problem, saying once that the Sidekick team is working "around the clock" and elsewhere that it is working "24 hours a day, 7 days a week to restore your data."