Telstra has revealed the addition of almost one million new mobile services in the six months to December 2011, but Sensis revenues plummeted 24 percent in 12 months.
"Microsoft's whole business model is selling
you a CD and then threatening you a year later to update it. Our model
is the opposite, once we have you on service, you get updated regularly
at the same time as all other users and we do our best to keep you
happy so that you stay with us. We don't have the luxury of taking
customers for granted."
Steele believes that eventually al the big software vendors will be
forced to adopt a software on demand model like that of Salesforce.
However, he says that their biggest barrier to entry is cultural rather
than technical.
"Microsoft, Oracle and SAP all say that they're going to software on
demand but they're not being their money where their mouth is. They're
stuck with the culture of selling software by CD."
David Bass
| For the fourth year in a row, IDC has placed content security provider Websense (NASDAQ: WBSN) at the top of the IDC Worldwide Web Security 2011 –…
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