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SPAN and NSC release IP centrex report

Your IT - Home IT

The Service Providers Association (SPAN) has released a report "Challenges and opportunities for carriers and service providers in an IP centrex environment"
IP centrex provides PABX-like functionality as an outsourced IP-accessible application thereby freeing the customer from management of self-owned equipment and IT infrastructure

According to NSC founder, Craig Neil, "The event was staged to stimulate widespread industry discussion. IP centrex and other similar IP-based applications are clearly the way of the future. The success that carriers and service providers enjoy with IP centrex will have a major impact on future business use of communications networks."

Panellists agreed that there were considerable opportunities surrounding IP centrex, but that both service providers and technology suppliers face challenges in achieving widespread uptake. These include: the uncertainties of a rapidly evolving competitive environment; the collision of culture between voice and data professionals, the availability of reliable and cost- It summarises the conclusions reached at a recent industry IP centrex roundtable forum, convened by SPAN and sponsored by NSC Group, an Australian converged communications specialist. The roundtable featured a cross-industry panel of representatives from service providers, carriers, industry analysts and key consumer groups.

effective networks to deliver a quality service, market education, and the need to standardise selected commercial offerings. A copy of the outcomes paper can be obtained by emailing This e-mail address is being protected from spambots. You need JavaScript enabled to view it