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Wodonga TAFE goes for IP telephony with Nortel

Your IT - Home IT

Wodonga TAFE in Victoria is rolling out a $500,000 converged IP telephony network from Nortel that will give each of its staff a personal IP handset and extension number.

The network will also give resident students at Wodonga's main campus access to IP telephony extensions, and consolidate the TAFE's existing analogue communications.

The project will replace Wodonga TAFE's existing PABX with a Nortel IP PABX, the Communication Server (CS) 1000, and 400 Nortel IP phones. The college worked with a number of different suppliers to source the Nortel system, including Nortel nPower partners 3D Networks and NetStar.

The college's ICT infrastructure manager, Kath Roberts said: "We currently have an antiquated telephony system with only 14 incoming lines and very limited call management functionality...This leads to an unacceptable number of lost calls, with little or no capacity for the actual number of calls we receive on a daily basis."

She said the system was so old that the parts needed for its repair had to be sourced from around Australia.