CyberTrust expands managed security service offerings

Stuart Corner
Thursday, 29 September 2005 18:54

Your IT - Home IT

Managed security services (MSS) provider, CyberTrust, has expanded its MSS offerings to provide a 'full-spectrum' service portfolio to organisations requiring real-time monitoring and management of their security devices and applications.

The company says it can now help an organisation build and implement a secure operations centre (SOC) in-house or provide a co-sourced 'virtual' SOC that "allows the customer to define the co-sourcing relationship that best meets its operational and governance needs". According to Kerry T Bailey, CyberTrust senior vice president, global services, "Now customers can turn to one vendor to help them build and manage their own SOC, provide a completely outsourced solution, or craft a co-sourced solution anywhere in between."

Under the company's In-sourced SOC offering, it builds a complete SOC environment at the customer's facility, then leads the customer through the process of staffing, managing and monitoring the SOC internally. The SOC is tailored to the customer's specific operational and regulatory requirements

CyberTrust is also introducing a co-sourced SOC option, where CyberTrust and the customer partner so the customer provides the first line support and service delivery functions, while CyberTrust maintains the backend event processing, correlation, incident classification, and escalation processes. It claims that this arrangement effectively drives down the customer's SOC support costs.