Home Your IT Entertainment Internode launches FetchTV IPTV
Ten months after it kicked off a trial of the service and almost a year after it was launched by rival iiNet, national broadband provider Internode has launched the FetchTV internet video service on its network, pricing the offering at very similar rates to those offered by iiNet.

The service, which FetchTV is also working to offer through rival providers like Optus and Adam Internet, will sell in two options '” a 'Full' version which offers complete access to FetchTV's streaming TV channels, and a 'Lite' version which offers access to the library of on-demand movies from major movie studios, as well as the normal free to air functions of the FetchTV set-top box.

Like iiNet, Internode will charge $29.95 per month on a 24-month contract for customers to rent the set-top box, which connects into customers' TVs, and access the full service '” or $14.95 per month for the Lite service. Alternately, the set-top box can be bought up-front for $399, with the Full service then being available contract-free for $19.95 per month or $5.95 per month for the Lite service.

The only difference between Internode's FetchTV plans and iiNet's appears to be Internode's additional option to buy the set-top box up-front and use it on a $5.95 monthly basis with a Lite plan.

In a statement, Internode managing director Simon Hackett said FetchTV was 'a new, leading edge, digital entertainment and information service.' 'We expect demand to grow strongly as people recognise just how great it is,' he added. 'Our six-month trial identified how customers use this sort of service, so we've optimised our national network and our service to ensure that FetchTV delivers a great customer experience.'

In a separate emailed statement responding to a question about the timing of the launch, Hackett said FetchTV's service and technology had been undergoing huge levels of development and improvement over that twelve months.

"We have extremely high standards for the services we provide to our customers, and we are of the view that you don't get a second chance to make a first impression," he said. "With the launch of the new graphical user interface for the service, today, as a part of our full commercial launch, we believe that the service is now at the standard and capabilities that our customers will demand of it. We think its really come of age this week - and that very much makes it the week that we are ready, willing, and able, to provide it to our customers."

FREE WHITEPAPER - REMOTE SUPPORT TRENDS FOR 2015

Does your remote support strategy keep you and your CEO awake at night?

Today’s remote support solutions offer much more than just remote control for PCs. Their functional footprint is expanding to include support for more devices and richer analytics for trend analysis and supervisor dashboards.

It is imperative that service executives acquaint themselves with the new features and capabilities being introduced by leading remote support platforms and find ways to leverage the capabilities beyond technical support.

Field services, education services, professional services, and managed services are all increasing adoption of these tools to boost productivity and avoid on-site visits.

Which product is easiest to deploy, has the best maintenance mode capabilities, the best mobile access and custom reporting, dynamic thresholds setting, and enhanced discovery capabilities?

To find out all you need to know about using remote support to improve your bottom line, download this FREE Whitepaper.

DOWNLOAD!

Connect