USO Customer Service Guarantees ‘outdated’ says ACCAN Featured

The peak industry body looking after the interests of telecoms consumers, the Australian Communications Consumer Action Network (ACCAN), has welcomed the Productivity Commission’s report on the telecommunications Universal Service Obligations but says Customer Service Guarantees provided under the USO are outdated and in need of updating.

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Infrastructure development services company Broadspectrum New Zealand, formerly Transfield, has been selected by electricity utility and gas distribution company Powerco to design and build a private, digital, secure, mobile radio network across the North Island electricity distribution area.

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The Peacey National Awards recognise outstanding achievement in Australian ICT. The Pearcey Medal was awarded to Stephen Baxter, the Pearcey Hall of Fame inducted Stephen Baxter, Jim Ellis OAM, and Robin Eckermann, and the Benson Entrepreneur of the Year was Aaron Birkby.

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