Where the good guys go, the bad guys follow. The popularisation of social media services such as Facebook and Twitter has led to malicious links becoming commonplace.

The technology sector is still the most trusted industry sector in Australia, as revealed in a global survey which found that last year people in countries around the world blamed their governments, more than any other institution, for the financial and political crisis they endured, including in Australia where only one-third of the general population trust the institution of government to do what is right.

Cloud-based help desk software provider, Zendesk, has released its new customer satisfaction index just as the company claims the sign-up of its 15,000th customer following a tripling of its revenues in 2010 and a ‘stellar’ year last year.

At work or at home, professional or personal? It seems more IT and business professionals than ever are now using their iPads for work communication than they are for personal communications.

A global study of the broadband market has found that value-added services, such as security, Voice Over IP (VoIP) and IPTV, added almost 37 percent to the basic broadband subscription during 2010, and generated $60 billion in revenue for vendors.

Australian professionals are after promotion in their jobs to fulfil their major career ambition, but they also want to look at greener pastures abroad and they might not stay in their current job and, instead, make a holus bolus change to a new industry and an entirely different career.

Australian organisations are lagging when it comes to offering advanced communications and collaboration technologies, despite employee desire for workplace technologies to be extended beyond the corporate network, according to a new report out today.

With rapidly increasing usage of server virtualisation, enterprises across the Asia Pacific region are now looking at Ethernet fabric technology to help fully realise the benefits of business agility, operational efficiencies and lower costs.

Increasing adoption by businesses of enterprise-grade telepresence has created a boom market for video conferencing, with global spending expected to hit $1.1 billion by 2016 on the back of compound annual growth of 19.5 percent.

Businesses are wasting time and money trying to reach people online without realising many resent big brands invading their social networks, according to a study of 72,000 consumers in 60 countries, including Australia and New Zealand.