ITWire

Australian mobile phone users should soon have the option of self-service customer care via the screens of their handsets instead of having to use IVR or talk to call centre agents.

In case you'd missed it, Apple doesn't own the market when it comes to mobile app development. Nokia's Calling All Innovators contest challenged developers to to create apps that enhance the use of Nokia mobile devices in real-world scenarios. Australian developer Dale Rankine had made the global top 10 for an app developed with the Ovi App Wizard.

Business execution software specialist SuccessFactors has appointed Ben Corser as director of APAC channels and alliances.