Cloud has silver lining for mobile operators

Mobile operators have been slow to exploit the booming growth in revenue from mobile data service, the bulk of which has gone to over-the-top providers, but could be well-placed to profit from cloud computing.
 

Cellphone screen menus set to replace IVR options

According to Ovum at least one of Australia's mobile operators will initiate, by year-end, a major deployment of self-service customer care by exploiting the processing, data communications and visual display capabilities of customers' mobile phones.
 

Public interest and price - great unknowns in mobile spectrum renewal

Communications minister Stephen Conroy has commited the Government to offering renewal of their spectrum licences to Australian mobile network operators when their current licences expire but subject to how well they satisfy vaguely defined public interest criteria, only one of which is price.
 

VHA boosts customer numbers to almost seven million

Vodafone Hutchison Australia (VHA) the 50/50 joint venture between Vodafone and Hutchison has managed to add more than half a million new customers since the merger was consummated in June 2009, leaving it still well behind number two player Optus.
 

Telstra rewrites Next G mobile broadband plans for SMEs

Following last week's announcement of cheaper mobile broadband plans for consumers, Telstra has rolled out changes to its rates for SME customers. There are also some new laptop hardware bundles.
 

TelstraOne Experience does work for the user too

OK, I admit it: the TelstraOne Experience user interface that Telstra delivers on some mobile phones does provide benefits for the user as well as the company.
 

Apple's iTablet/iSlate - why the delay

The latest rumours have Apple's fabled tablet device shipping two months after a supposed announcement in late January. Why might that be?
 

Optus to trouser 160 million Dodo dollars

Dodo will spend $160 million over the next four years on wholesale mobile services from Optus.
 

'Most affordable' prepaid BlackBerry coming from Boost Mobile

Boost Mobile has announced a prepaid BlackBerry Pearl with 12 months unlimited data access included in the price.
 

TelstraOne Experience UI increases phone bills

Judging by Telstra's own figures, the TelstraOne Experience UI delivered on some phones may be doing more for the company than for users. It's apparently adding more than 10% to customers' monthly bills.