If your desktop environment is littered with unnecessary icons or apps then dig deeper. Apply the Van Halen M&M test.

A new survey carried out by a major analyst firm suggests CIOs in the Asia Pacific region will be relatively flush with cash compared with their counterparts in the US and Europe.

"Why won't the help desk just help us?" says many an office worker about their internal IT support. Yet, IT is similarly lamenting, "Why can't the user just log a ticket properly?". Never before has "help us help you" seemed so strained. Let me break away the tension and reveal just what your IT department wish you knew about logging a support request.

Over the next 12 months, more than 24 percent of Australian IT decision makers will deploy social media or collaboration-type applications via platforms that allow the business to build applications in-house, but one market-watcher says that consumer social media tools and the way users connect online is too different from the current internal collaboration strategies of organisations in Australia.

A surge in online retailing is driving a massive investment in technology by Australian retailers as they face the need for enhanced website features, superior business management tools, and closely integrated systems.

Following the release of our new internet plans in early September, many users now have access to faster Internet speeds and a more generous download limit then they previously had. Due to the popularity of the new access plans, SBDC has grown by a staggering 45% in one month.

As spending on information technology and services in the Australian insurance sector grows, external factors like regulatory change, an uncertain economy and the increasing frequency of catastrophic events are forcing insurers to reassess their business processes and the technology that enables them.

Strong competition for talent within the Australian IT and telecommunications sectors is leading to high levels of mobility among workers, with 43 percent of workers planning to leave their job in the next 12 months in search of a better deal.

Hundreds from Australia and New Zealand are connecting to redefine Customer Engagement

A study funded by IT company Unisys has shown that while Australian employees' use of mobile devices at work has increased threefold over the past 12 months, employers have failed to proactively address the management and security challenges presented by the practice.