Telstra is moving BigPond customers onto a Windows Live email service while retaining their existing email addresses. Customers will also receive other Windows Live services.

Internode has a history of coming out on top of ISP customer satisfaction surveys, and has just clocked an impressive 94% satisfaction on the latest Roy Morgan Research ISP survey.

Some subscribers just want their ISP or carrier to provide the pipes and then stay out of the way. But that tends to mean low margins, so providers are keen to provide additional services. Amdocs Connected Home allows ISPs and carriers to compete with 'over the top' providers of services such as remote security, health monitoring, and entertainment.

National ISP, Internode, says its acquisition by iiNet is already paying dividends for its customers, with its most popular broadband services now available through 450 telephone exchanges nationally.

Adelaide-based national ISP, Internode, has launched its first program to rent industry-leading FRITZ!Box broadband routers and accessories to its customers, at the same time unveiling lower pricing across its range of FRITZ!Box equipment.

Under its corporate plan, NBN Co is tasked with delivering broadband services of up to 100 megabits per second (Mb/s) to the 93 per cent of Australian homes eventually serviced by its fibre network. However, recent warnings from cyber security experts in both the New South Wales and Victorian Police suggest that consumers, service providers and regulators should be considering the security risks posed by the very characteristics identified as benefits of the NBN.

Australians would like parental controls on the internet at an ISP level, according to a poll just published, and they’d like it for free, so they can block websites with gambling or adult content from reaching their kids.

National broadband company Internode seems to have found the formula for keeping its Internet customers happy, with the ISP once again topping an industry survey, this time with a 96 percent customer satisfaction rating, and with rival iiNet the only other ISP with a rating of more than 90 percent.

ICT services vendor, UXC Connect is claiming a first in contact centre solutions for businesses in Australia and New Zealand by integrating the Genesys skills assessor, workforce management and intelligent workload distribution to work as one business solution for ISP, iiNet.

fetchTV has just launched free mobile applications for the iPhone and iPad, available through iTunes, with the new apps able to apps turn a smart device into a fully interactive remote control with rich content browsing capability.