Unified communications provider Interactive Intelligence has appointed Mitchell Phillips as Australia territory manager.

For the second consecutive year, Frost & Sullivan has honored Interactive Intelligence Group Inc. (Nasdaq: ININ) with its Company of the Year, Contact Center Systems North America, 2011 award.

  Unified IP solutions provider Interactive Intelligence has added Andrew Austin and Wei Min Khoo to its Melbourne team.  

Unified communications specialist Interactive Intelligence has appointed Michael Stelzer as its Australia territory manager.

US-based unified communications and call centre systems vendor, Interactive Intelligence Group has acquired its Sydney-based reseller CallTime Solutions.

Unified communications provider Interactive Intelligence has appointed Ryan Meegoda as its ANZ marketing manager.

Interactive Intelligence (Nasdaq: ININ) has announced that it is staging a series of free lunchtime customer experience seminars across Australia and New Zealand this July on the occasion of the company’s launch of a major new release of its flagship IP communications software suite, Customer Interaction Center ™ Version 4.0.

Communications Australia - a systems integrator specialising in unified communications and contact centres - has become a channel partner of hosted contact centre systems provider, Interactive Intelligence, and has developed technology designed to gather and analyse information from a variety of social networks to provide meaningful information to contact centre operatives.

Tecala, a Sydney-based ICT infrastructure consulting and solutions provider, today announced that it is the recipient of the EMC Top Achiever for New South Wales Award for 2010.

Unified communications provider Interactive Intelligence has appointed Ahmad Zahlan as project manager and services consultant for Australia and New Zealand.