Adelaide-based startup, Red Button Technologies' emergency calling system, Assure Connect, has received a significant boost, with St John's Ambulance backing and promoting the service

The ACMA has issued new rules that require mobile carriers to provide emergency service organisations with the most precise mobile phone location information available when a mobile phone is used to call 000.

Communications Alliance has hit out at NBN Co's plan to make back-up batteries in fibre-connected customer premises the default option, saying it will create unnecessary cost and be environmentally damaging.

Adelaide-based startup, Red Button Technologies, has launched a service designed to enable people to try an contact several friends or relatives simultaneously, and for one of these to set up a three way conference call with a triple zero operator in an emergency.

The ACMA has issued formal warning to 11 VoIP service providers for failing to ensure that their customer records accurately reflect the residential addresses of customers.

Telecom New Zealand, mired in seemingly intractable problems with its XT network, is now under police investigation for failing to deliver calls to emergency services.

People who repeatedly make non-genuine calls to Australia's triple zero emergency call number from their mobile phone now face the possibility of having it barred from making calls, except to 000, under new measures announced by the Australian Communications and Media Authority.

Providers of VoIP services that allow calls to standard phone numbers but not incoming calls will face much more stringent requirements to inform customers if they choose not to support calls to the 000 emergency number, under draft rules put out for industry consultation by the ACMA.

The recently launched .tel top level domain was designed to be a on-stop-shop for all an organisation's or an individual's contact information, but one organisation KFA Technologies, has set up a .tel web site to be one-stop shop for emergency services phone numbers worldwide.

Callers to Australia's 000 emergency number will be answered by a recording rather than a human operator, a move which the Australian Communications and Media Authority says will reduce the number of spurious calls that 000 operators have to handle.