The Infonova R6 platform will underpin the iVNE offering and enable iTW customers’ to monetise new services, business models and content and to deliver a comprehensive customer experience to their end users. The iVNE operation will support real multi-tenant concept-to-cash operations for fully convergent billing & customer care and complex cross-industry business models while also supporting Telco 2.0 simultaneously.
The platform has been specifically designed to be technology and service agnostic and offers comprehensive service bundling; enabling iTW’s customers to configure, bundle and price any technology or service – such as traditional telco services including fixed-line, broadband, VoIP and mobile services with new services such as Cloud (IaaS, PaaS & SaaS), IPTV, CDN – and their own industry offerings, such as media content, insurance, banking & finance, product distribution, water, gas and power via one platform and make these services available to multiple channels with a short time-to-market.
As part of the agreement, Pactera will provide ongoing technical support to iTelecom Wholesale, including deployment of the Infonova R6 platform, establishment and continual innovation of the business capabilities around the market differentiated iVNE offerings, and end-to-end operations support – leveraging Pactera's extensive local and international teams and experience in communications industry technology and operations.
The platform will initially support prepaid and postpaid mobile services utilising parts of the Telstra 3G Network as well as fixed-line, ADSL and the National Broadband Network (NBN) services.
“The implementation of the Infonova R6 system as the core of our iVNE platform offering, gives iTelecom Wholesale access to a market-proven platform that can scale to meet our rapid growth and enable our customers to truly differentiate through innovative pricing & business models and customer care,” said Thomas Derum, CEO of iTelecom Wholesale. “As a wholesale only provider, we enable Service Providers and Brands to offer fixed-line, broadband and mobile products utilizing Australia’s most reliable carrier networks. With the new platform supported by Pactera’s technical expertise and operational support, we now have the ability to deliver and monetize an exciting range of next-generation and high-value services that VNOs are seeking for their customers in the multi-sided business model context.”
Bob Hennessy, who heads Pactera across Australia and NZ said, “Pactera is delighted to have this opportunity to support one of Australia’s most innovative and rapidly emerging wholesale telecommunications providers. Having recently acquired BearingPoint in Australia, Pactera has significant experience in delivering the Infonova market-leading R6 solution to leading VNEs in the Australian and Asia Pacific markets, and looks forward to a long and successful partnership with iTelecom Wholesale.”
Andrew Thomson, SVP of Infonova said, “We are delighted that iTelecom Wholesale has selected Infonova’s R6 platform and Pactera’s expertise to deliver the VNE services. With Infonova R6, iTelecom Wholesale can take advantage of an any-to-any partnering platform that can support the rapid implementation of new, innovative business models, enabling new partners to establish end-to-end, concept-to-cash operations. The bundling and monetization of products and services is increasingly being realised as the next key opportunity for communications service providers to facilitate the new digital economy for organisations such as utilities, insurance companies and media businesses.”