Warning this article may contain opinions of the author that you and iTWire don't agree with.
Visit the last page to have your say in our forum.

No. 1 Story

Mobile operators get fixed price spectrum renewal in $3b Government windfall

The Government has offered Australia's three mobile operators, and vividwireless, renewal of their existing spectrum allocated on 15 year licences in the late 90s and early 2000s at set prices, while the Government expects to rake in $3 billion.

read more

The unbearable lightness of being Myki

Opinion and Analysis

Browsing the press, blogosphere and twitterverse, it becomes clear that Minister Kosky’s decision to launch Myki (for trains only) was a big mistake.

As expected, On December 29th last year Victorian State Government Transport Minister Lynn Kosky announced the immediate availability of the Myki fares system for Melbourne public transport.  Well, for the trains, anyway! 

Seems our trams and busses are a sensitive lot and haven’t taken kindly to the new fare management system.  Originally, we were told that there would be a delay of a couple of weeks while issues such as scan time and data communication were ironed out.  Well, we’re fast approaching three weeks and nothing yet.

Despite the blindingly positive comments from those paid to make them, the users are making it very clear that in its current form, Myki is not of the quality necessary for a public ticketing system.  Even Minister Kosky (without realising it) admitted a problem when she said that "myki was working on trams, but not reliably enough. On trains, myki was operating above the minimum 95 per cent accuracy rate."

95%?  Is the minister telling us that it is acceptable for an error to be made on one transaction in 20?  Consider that the average commuter makes at least two journeys per day and many people use more than one service in each direction between work and home, this would suggest that the minister is telling us that at least one person in every eight (approximately) should expect a problem on each and every day the system is in full operation.

Minister, that is totally unacceptable.  This is people's money you're talking about.

Read on for the 'lightness’ of the Myki.



- sponsored feature -

The Death of Traditional BI: What’s Next?

How to Make Business Discovery Work for Your Business IP PABX BUYING GUIDE

Business Discovery takes its cues from consumer apps. Like Google, it encourages us- ers to hunt for and explore data without worrying about or even noticing the underly- ing technology. Their entire experience is working within an intuitive interface to get real-time, self-service results with only minimal training. ...more