Home opinion-and-analysis The Linux Distillery No iPad for Australian journo while NAB has daylight savings shutdown

Author's Opinion

The views in this column are those of the author and do not necessarily reflect the views of iTWire.

Have your say and comment below.

Get all your tech news delivered to your mail box five days a week
iTWire UPDATE - it's FREE!


Clock-related issues are a scourge of sysadmins worldwide. Even so, who would have expected the National Australia Bank (NAB) needed scheduled downtime to cope with the regular annual ending of daylight savings time?

Fellow tech journalist and blogger Dan Warne is presently in the United States and I was keenly following his tweets as he sought to purchase a new Apple iPad on its launch date.

Warne turned up at the San Francisco Apple store braving eight degree Celsius (46 degrees Fahrenheit) cold, noting his surprise both at how short the queue of iPad-hunters was on arrival, and then how swiftly it grew to over 200 hopefuls.

Yet, when it came to Warne's turn to hand over his hard-earned for one of Steve Jobs' latest must-have gadgets, he was let down - not by Apple, not by his own bank balance, not even by the complex infrastructure of global inter-banking connections.

His transaction was repeatedly declined. Being 3am on Sunday Australia time Warne battled to find someone at the National Australia Bank (NAB) who would take his call. Eventually he made it through to the 24-hour lost-cards line.

The operator explained there was no problem with Dan Warne's card. While such a problem would be frustrating and embarrassing, a reasonable explanation would have to be accepted and acknowledged.

The truth was worse in my opinion; the entire NAB systems - card transactions, Internet and telephone banking - were down. The reason the operator gave was that they were down deliberately 'for daylight savings.'

RECRUITMENT & RETENTION REPORT 2013

HIRE OR FIRE? BUY OR BUILD

2013 is well underway and Australian companies need to know whether they should invest in IT skills training or pay a premium for the people they need.

If you want to know which choices are being made in your sector, what skills are hard to find, which sectors intend to hire or fire and where the IT spend is going, this free report is must have.

GET YOUR REPORT NOW

David M Williams

joomla site stats

David has been computing since 1984 where he instantly gravitated to the family Commodore 64. He completed a Bachelor of Computer Science degree from 1990 to 1992, commencing full-time employment as a systems analyst at the end of that year. Within two years, he returned to his alma mater, the University of Newcastle, as a UNIX systems manager. This was a crucial time for UNIX at the University with the advent of the World-Wide-Web and the decline of VMS. David moved on to a brief stint in consulting, before returning to the University as IT Manager in 1998. In 2001, he joined an international software company as Asia-Pacific troubleshooter, specialising in AIX, HP/UX, Solaris and database systems. Settling down in Newcastle, David then found niche roles delivering hard-core tech to the recruitment industry and presently is the Chief Information Officer for a national resources company where he particularly specialises in mergers and acquisitions and enterprise applications.

Connect

http://bs.serving-sys.com/BurstingPipe/adServer.bs?cn=tf&c=19&mc=imp&pli=5460041&PluID=0&ord=[2000]&rtu=-1