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eBay members ask Australia Post: are Money Orders safe?

Opinion and Analysis

The letter from the eBay rebels to Australia Post continues:
 
“On eBay's website however, much of the PayPal propaganda, continues to imply that payment methods other than PayPal are not safe and do not have appropriate fraud protection.

“As such eBay are actively discouraging the use of all other payments methods, (of which Australia Post’s Money Order is one), and in many instances, have been deleting auctions if a seller states that they prefer any method other than PayPal.

 “When buyers win an auction and go through the checkout process to pay, they are presented with a large PayPal logo that fills much of the screen. Buyers have to scroll down to find a small link at the bottom for "Money Order".

“eBay argue that its dominant push for PayPal is to reduce fraud by encouraging users of the PayPal service to become Verified.  eBay claims in its user agreement that "Verification, in conjunction with our other proprietary authentication methods, lowers our company’s financial risk".  (Source : PayPal User Agreement).

“Meanwhile, they claim in their Disclaimer that: “PayPal shall not be responsible for any fraud, deception or misrepresentations by Users, whether or not the User is Verified”. (Source: PayPal User Agreement)

“With all of these contradictory messages from eBay, I am confused about who I can trust. I understand and applaud the lengths to which Australia Post Office staff will go to verify the identity of the presenter of a Money Order and although I have yet to experience the loss of a Money Order I would like to believe that Australia Post would honour its promise to reissue the order if the criteria  set out in Australia Post’s Terms and Conditions are met.

Continued on page 4.



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