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CDMA network gets the chop – at midnight

Opinion and Analysis

The CDMA network won’t be shut down all at once – but it will still be a relatively quick death, if not painless for CDMA customers who still haven’t made the switch.

The decommissioning process will start in the eastern states, followed by other regions in accordance with their local time zones. 

Still on a call at 11.59pm tonight on your CDMA phone, and want to keep on talking?

Telstra says you can – but only for an hour, maximum. Any calls that are in process at the time of the closure will be allowed to continue until 1am local time on Tuesday 29 April. Telstra will also ensure that any existing Emergency 000 calls initiated before midnight will be individually allowed to continue until completed.

Following the network closure any calls to a remaining CDMA service will receive a “Number disconnected” announcement, while text messages will receive a “Message Not Sent” indication.

So, what happens to all that CDMA equipment out there? Will Telstra let the birds make nests and have babies, or will they take it all down?

Well, Mr Goldsworthy said the immediate focus after the CDMA network closure was the deactivation of approximately 3,500 CDMA sites around Australia and the “removal of redundant equipment” – so there was no way that Telstra was going to leave it to the birds. 

“The CDMA network equipment is now up to a decade old and well past its use by date. Our technicians will therefore be removing old CDMA equipment and anything of value will be reused, sold or recycled,” Mr Goldsworthy said.

Mr Goldsworthy advised any CDMA customer who had yet to migrate to a new mobile network to immediately visit their local Telstra shop or dealer. Further information on how to migrate from CDMA to the Telstra Next G network is available from Telstra’s CDMA upgrade website.   

And finally, if you are an ex-CDMA and new Next G customer who is having issues with Next G coverage, don’t hesitate to call Telstra on 1800 888 888 for assistance, and if you can’t get your issue resolved with Telstra, then call the Federal Department of Communications on 1800 883 448.

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