Alex Zaharov-Reutt
Thursday, 24 April 2008 12:14
Opinion and Analysis
Page 1 of 2
Telstra has advised its shops and dealers across Australia to prepare
“for a last minute rush this weekend” in anticipation of CDMA customers
grabbing their “last chance” to move off the old CDMA network.
Telstra’s Country Wide Director, Gary Goldsworthy, said that the ANZAC Day long weekend would be the “last opportunity” for some CDMA customers to get to a shop and migrate to a new mobile network, “such as the Telstra Next G network”.
Goldsworthy said that: "Customers just need to remember that Friday is a public holiday so the weekend is the last real chance for many customers to migrate off the old CDMA network and stay connected.
“Migrating from CDMA to the Telstra Next G network is straight forward and our advice to CDMA customers is to visit your nearest Telstra shop or dealer where our specially trained staff are on stand-by and ready to help.”
Reminding customers of the risk that some could temporarily lose access to mobile telephony altogether if no action was taken, Goldsworthy said: "It's very important that customers understand that no calls can be made or received on the CDMA network after midnight on Monday 28 April 2008, including triple 0 emergency calls.”
But even if CDMA customers didn’t get to a store to migrate this weekend, Goldsworthy assured them that: "It's still not too late to migrate and the good news is that Telstra will have a process in place to enable CDMA customers to retrieve their CDMA mobile phone numbers for up to 28 days after the network closes. However we urge customers to migrate now and not to risk any unexpected delays during that period."
Most Telstra shops are open on Saturday and Sunday, however customers are advised to check local store opening hours. Information about shop locations, opening hours plus instructions on how to migrate from CDMA to the Telstra Next G network is available from the CDMA
upgrade website.
Please read onto page 2.
